HomeSupport systemPrestashopSuperShop Not able to change Order of items ...
  • Customer

    Not able to change Order of items in Advanced Top Menu

    Posted by: kishorereddymukka Nov 4, 2016 at 18:10 (8 year ago)
    I have create new Menu entries in Advanced Top Menu and trying re-order them but it didn't work for me.

    Menu-Error-581ccf29c7e83.jpg
  • Customer

    Posted by: yame, Nov 7, 2016 at 02:18 (8 year ago)

    Hi kishorereddymukka,

    Could you please provide us your website back end account? We would like to check the issue on your site then will try to find the solution for you.

    Looking forwards to getting back your reply soon.
    Regards,
    Yame
  • Customer

    Posted by: kishorereddymukka, Nov 7, 2016 at 17:27 (8 year ago)

    Providing the info you have asked. Another thing, theme performance is pretty bad. It's taking too much time to load home page. Newsletter signup popup is taking hell lot of time and I am very much disappointed with that.
  • Customer

    Posted by: yame, Nov 8, 2016 at 09:26 (8 year ago)

    Hi mate.

    I just configured the first problem for you. As you can see from the attachment below, I could add and make the order for each main menu.
    You can try again with your site. About the popup newsletter, I will check later and give you the reply.
    Hope you understand.

    Thank you,
    Yame
  • Customer

    Posted by: yame, Nov 14, 2016 at 04:12 (8 year ago)

    Hi mate.

    We tested your site and we could not show the newsletter popup in front office as your attached image.
    Please help us to show the newsletter popup and we will check the bug there.
    Thank you!

    Yame
  • Customer

    Posted by: kishorereddymukka, Nov 14, 2016 at 10:26 (8 year ago)

    Hi Yame,

    You have response is very bad and our business cant wait until you look into the issue. I don't hesitate to say I am guilty to buy your theme. It has many bugs and i struggled alot to get into one shape. Ofcourse, I was able to fix performance, popup issues. I can show another stupid bug in your theme code which is signout issue. I am trying to signout but it doesn't happen until I click on someother page link and I am trying to signin using social logins but it doesn't work because of bugs in your theme code.

    Check the link for the issue http://nimb.ws/QzuEp2

    Thanks,
    Kishore Reddy
  • Customer

    Posted by: yame, Nov 15, 2016 at 01:18 (8 year ago)

    Hi Kishore Reddy,

    Could you please provide me your FTP account?
    My coder will help you to check the problem related to sign-out issue.

    Thank you!
    Yame
  • Customer

    Posted by: kishorereddymukka, Nov 15, 2016 at 06:22 (8 year ago)

    Providing information. I want a quick solution please as my website is LIVE and can't wait for 3 to 4 days.

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES