HomeSupport systemPrestashopSuperShopNo "Shipping" in blockcart only value
  • Customer

    Posted by: laseratl, Nov 3, 2016 at 13:32 (8 year ago)

    FTP
  • Customer

    Posted by: yame, Nov 7, 2016 at 07:56 (8 year ago)

    Hi laseratl,

    Thank you for contacting with support service.
    Please check your site again. We have just configured your issue successfully.
    If you have any problems, please contact again with us.

    Regards,
    Yame
  • Customer

    Posted by: laseratl, Nov 7, 2016 at 09:12 (8 year ago)

    Oki i have shipping but i have now new issue double product in cart,
    check img.
  • Customer

    Posted by: yame, Nov 9, 2016 at 03:31 (8 year ago)

    I've checked this on my demo site. I did not get the same problems with yours.
    My current template version is 2.9.0. What current version are you using for your theme?
    Have you ever customized any file for your site?
  • Customer

    Posted by: laseratl, Nov 9, 2016 at 09:07 (8 year ago)

    Its your code not my, you know where what is.
    You must know where edit to resolve problem.
  • Customer

    Posted by: yame, Nov 10, 2016 at 09:35 (8 year ago)

    Hi mate.

    We would like to know exactly what your current version you are using for your theme is just because we are applying the newest version for this theme (v.2.9.0) and we don't get the same issue with you.
    If you are using the older version, please update to the latest version following the change_log in themeforest to update the needed file if your site has been customized.
    Here I send you the difference between your site and my demo site. In the check out page, your site is different from the demo site. It seems to be customized. That leads to the bug when you add the products in cart. And we don't support for customized site.

    Sincerely,
    Yame
  • Customer

    Posted by: laseratl, Nov 15, 2016 at 08:29 (8 year ago)

    i think my version is 2.8.12 im not doing latest update, yes i do some modyfication, pl tel me were i can find files that write information about delivery price in blockcart?
  • Customer

    Posted by: yame, Nov 16, 2016 at 03:49 (8 year ago)

    I see and I guess you modified some files for your site. That's why your check out page is different from my check out page.
    This maybe the reason that causes the bug for your page. We tried with the older version and the bug does not appear on it.
    You can contact with customized service to get the best support. They will help you to solve this issue.
    Please follow this form: http://support.ovicsoft.com/services/customized
    Hope you understand.

    Yame

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