HomeSupport systemWordPressBoutiqueBLOG POSTS AND CATEGORIES FEATURED IMAGES
  • Customer

    BLOG POSTS AND CATEGORIES FEATURED IMAGES

    Posted by: bbarron1229 Oct 30, 2016 at 19:37 (8 year ago)
    The blog posts template (When I create a blog post) it doesn't show the featured image at the beginning, but shows a big empty square that clicks to the same blog post instead.
    I would rather have the featured image showing at the beginning of the post, since seems impossible to take it out completely.

    * My biggest problem is on the Categories of the BLOG.
    When I click on *any category,(mommy community, or marriage for example) the featured images of the blog posts appear blurred and some do not appear at all. ALL categories present this problem.
    I would like to have them showing the featured images from the blog posts, but with a normal good quality.


  • Customer

    Posted by: Kazim Vu, Nov 1, 2016 at 09:07 (8 year ago)

    Hi bbarron1229
    We got your issues. We need help from our developers. We will reply you soon when we get the results from them.
    If you have other question, please contact us. We will help you.
    Thanks for your patience.
  • Customer

    Posted by: Kazim Vu, Nov 1, 2016 at 09:15 (8 year ago)

    Hi bbarron1229
    We could not login your backend. Could you please re-send us your admin login + FTP account via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
    Look forward to getting your reply!
  • Customer

    Posted by: bbarron1229, Nov 1, 2016 at 14:48 (8 year ago)

    Also, It's not letting me upload any media .png and only sometimes I'm able to upload .jpeg
    It comes back as: HTTP Error
    I tried like 50 times to upload a featured photo and would not upload no matter what.
    Please fix that too it's very very important


  • Customer

    Posted by: Kazim Vu, Nov 1, 2016 at 15:48 (8 year ago)

    Hi bbarron1229
    We got your issue. Our developers need your FTP account to your issues. Please send us via secret information. We will check and help you solve these issues.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Nov 1, 2016 at 16:17 (8 year ago)

    Have you want the featured image at the beginning as this link image??
    http://www.awesomescreenshot.com/image/1781056/48c31719364f076d769c0d0c1dc5c962
    Please let us know
  • Customer

    Posted by: bbarron1229, Nov 2, 2016 at 19:52 (8 year ago)

    I saw the screenshot, and No, No. I did not mentioned woocommerce, Not the featured images for that part.

    I was talking about the BLOG, the blog post images are not working right. HERE A DETAILED EXPLANATION AND LINKS
    PLEASE GO TO
    link : http://happymamahappylife.com/category/marriage/
    http://happymamahappylife.com/category/motherhood/
    I would like the posts to be shown on a grid with their featured images. (like on the main page)

    http://happymamahappylife.com/category/mystory/
  • Customer

    Posted by: bbarron1229, Nov 2, 2016 at 19:58 (8 year ago)

    http://happymamahappylife.com/category/mystory/
  • Customer

    Posted by: Kazim Vu, Nov 3, 2016 at 08:39 (8 year ago)

    Hi bbarron1229
    We got results from our developers:
    - About HTTP error issue: Maybe the cause by your host. Please contact to your host provider they will help you fix it.
    - About feature images issue: Please enter kute-boutique and copy templates folder (include blog>>blog-single.php) to the child theme and you need to customize the blog-single.php file by yourself. We are sorry, we do not support for the customize work.
    - About featured images blur issue: Please enter the child theme>>template>>blog>>and open the blog-single.php and the replace the kutetheme_ovic_post_thumbnail( ); function to the the_post_thumbnail(“full”);
    Please do it and let us know your intention.
    Thank you!
  • Customer

    Posted by: bbarron1229, Nov 6, 2016 at 16:36 (8 year ago)

    Hi,
    this is urgent
    my site is down!
    I made a mistake on my syntax since you weren't able to fix my problem for my posts.
    I didn't find the blog_single only a single_post. but didn't find that function that you mentioned.
    I tried to edit a new function and then I tried to delete it , but my site is down.
    I'm ready to move on from your services. I just want my site back up. until I get another theme provider
    Please solve this ASAP!
  • Customer

    Posted by: bbarron1229, Nov 6, 2016 at 16:49 (8 year ago)

    Parse error: syntax error, unexpected '
  • Customer

    Posted by: bbarron1229, Nov 7, 2016 at 02:58 (8 year ago)

    UURGEENNTT!!!
    I GOT AN EMAIL FROM GOOGLE ADWORDS FOR VIOLATING THEIR POLICIES FOR NOT HAVING MY SITE UP!!!
    PLEAAASEEEEE FIX THISS!! IS VERY VERY URGENT!!
  • Customer

    Posted by: bbarron1229, Nov 7, 2016 at 03:03 (8 year ago)

    this is what I get whenever I try to log in to my site, or when anyone tries to see it!
  • Customer

    Posted by: Kazim Vu, Nov 7, 2016 at 08:38 (8 year ago)

    Hi bbarron1229,
    We are very sorry when hearing that. Could you please send us your Admin login + FTP account via secret information? We would like to check and help you fix it.
    Look forward to getting your reply!
  • Customer

    Posted by: bbarron1229, Nov 7, 2016 at 08:34 (8 year ago)

    As we combine with Jim, this is the info required to customize my site.

    Customize: blog posts template
    - changes: logo heather smaller - hide featured images.

    Categories template
    Full thumbnail images ( not blurr)
    Grid 3 colunms

  • Customer

    Posted by: Kazim Vu, Nov 7, 2016 at 08:42 (8 year ago)

    Hi bbarron1229,
    We need your FTP account also. Please send us.
  • Customer

    Posted by: bbarron1229, Nov 7, 2016 at 08:53 (8 year ago)

    I sent the log in pasword previously , its above on a secret information box
  • Customer

    Posted by: bbarron1229, Nov 7, 2016 at 08:54 (8 year ago)

    Also don't forget to check the uploading 'media problem http error.
    Host said check with theme provider.
  • Customer

    Posted by: Kazim Vu, Nov 7, 2016 at 09:02 (8 year ago)

    Please contact direct us via skype: itsonla . We will support for you!
  • Customer

    Posted by: Kazim Vu, Nov 9, 2016 at 03:31 (8 year ago)

    Hi bbarron1229,
    Our Developers fixed direct on your site. Please check it and let us know your intentions.
    Thank you and have a nice day!
  • Customer

    Posted by: bbarron1229, Nov 11, 2016 at 21:19 (8 year ago)

    Thank you I noticed my site is back up!
    I have a few requests:
    There are a few bugs:

    DESKTOP VERSION:

    CATEGORIES
    motherhood
    fitness & beauty
    marriage
    my story - mommy community

    In all of the above categories, the header logo is too big.
    The thumbnail photos are blurry and the grid is one per row, and with no images

    FIX: smaller logo, clear images for the thumbnails and change the grid to 3 per row.

    MOBILE version:
    LOGO is oversized across the entire site, letters of the quote in the middle are too big, and the categories thumbnail are blurry.

    fix: logo smaller in every page and post, letters of the quote smaller to fit in two lines, and categories thumbnail clear images.

  • Customer

    Posted by: Kazim Vu, Nov 14, 2016 at 13:39 (8 year ago)

    Hi bbarron1229
    We got your issues. Our developers will check and reply you as soon as possible.
    Thanks for your patience!
  • Customer

    Posted by: Kazim Vu, Nov 14, 2016 at 14:00 (8 year ago)

    - About change the grid to 3 per row issue: We are not clear your intention. Could you take screenshot to describe where you want change the grid to 3 per row?
    - On Mobile version: Which letters are you want smaller? Please take screenshot to describe it.
    Look forward to getting your reply!
  • Customer

    Posted by: bbarron1229, Nov 16, 2016 at 02:52 (8 year ago)

    mobile version letters too big photo example
  • Customer

    Posted by: Kazim Vu, Nov 16, 2016 at 17:15 (8 year ago)

    We checked on your site and got the same problems. On desktop version also, it is too big. If you want to be smaller, you need to customize by yourself or contact to Customized Services.
  • Customer

    Posted by: bbarron1229, Nov 16, 2016 at 02:56 (8 year ago)

    3 per row example photo:
  • Customer

    Posted by: Kazim Vu, Nov 16, 2016 at 17:21 (8 year ago)

    Please resize your photo or edit text that appears shorter, it maybe 2 or 3 lines
  • Customer

    Posted by: bbarron1229, Nov 16, 2016 at 02:56 (8 year ago)

    3 per row example photo:

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