HomeSupport systemWordPressKuteShopSome question - part 2
  • Customer

    Posted by: Kazim Vu, Oct 27, 2016 at 03:07 (8 year ago)

    Hi
    We checked on your site and got the same problems as you mentioned. We need help from our developers.
    We will answer you soon when we get the result from them.
    If you have other question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: ifede84, Oct 27, 2016 at 08:19 (8 year ago)

    Thank you very much!
  • Customer

    Posted by: Kazim Vu, Oct 29, 2016 at 02:10 (8 year ago)

    Hi ifede84.
    Thanks for your patience. If you have other question, please contact us, we will help you.
    Thank you!
  • Customer

    Posted by: ifede84, Oct 29, 2016 at 07:51 (8 year ago)

    :D

    Those are the last issue i've found, i'm waiting for the result from yours developers :D
  • Customer

    Posted by: Kazim Vu, Nov 1, 2016 at 04:01 (8 year ago)

    Hi ifede84.
    Our developers fixed directly on your site. Please check it and let us know.
    If you have other question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: ifede84, Nov 2, 2016 at 09:57 (8 year ago)

    Dear Kazim Vu,

    thank you very much!

    Point 3 ( Kt Mailchimp Double Optin doen’t properlu run ) and point 5 (Send mail to a friend) aren't fixed yet, will you fix on your next theme update?

    If i update your theme, will i lost any costumitation your developer made on my website?
  • Customer

    Posted by: Kazim Vu, Nov 3, 2016 at 16:21 (8 year ago)

    Hi ifede84,
    - About Send mail to a friend issue: Currently our theme does not support follow your intention. We are sorry, we can not help you much in this case.
    Do you want like this??: http://kutethemes.net/wordpress/mazano/product/round-neck-frock-coat-11/(click on Email button to see)
    - About KT MailChimp issue: Please let us know what do you want?
  • Customer

    Posted by: ifede84, Nov 7, 2016 at 10:38 (8 year ago)

    Dear kazim Vu,

    - - About Send mail to a friend issue: Currently our theme does not support follow your intention. We are sorry, we can not help you much in this case.
    Do you want like this??: http://kutethemes.net/wordpress/mazano/product/round-neck-frock-coat-11/(click on Email button to see) ---> yes, something like this!

    - About KT MailChimp issue: Please let us know what do you want? ---> The Kt Mailchimp doesn't send the the double opt-in notifications even if it is turned on. You can try to use the kt mailchimp on the footer on my website: you will no receive double optin email but you will insert in our mailing list
  • Customer

    Posted by: Kazim Vu, Nov 9, 2016 at 08:44 (8 year ago)

    Hi ifede84,
    - About Send mail to a friend issue: Currently Kuteshop theme does not support as http://kutethemes.net/wordpress/mazano/product/round-neck-frock-coat-11 so you need to contact our Customized Services, where they will help you.
    - About The Kt Mailchimp doesn't send the the double opt-in notifications even if it is turned on: We are really sorry about this option. Currently, it does not work on our demos. We will check and update this option in the future.
    Thank you!
  • Customer

    Posted by: ifede84, Nov 9, 2016 at 09:17 (8 year ago)

    Ok i've understand, thank you very much!

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES