HomeSupport systemPrestashopBoutiqueBadly centered enlarged product images
  • Customer

    Badly centered enlarged product images

    Posted by: Pymesuma Oct 25, 2016 at 18:06 (8 year ago)
    Hi there,

    It seems that, in some browsers like Mozilla, when i click on the first picture of the product in the product page to enlarge it. The fancy box does not shows in the center of the screen, it shows displaced to the bottom of the screen (see attached picture).

    Could you please look around it? Thanks and regards.

    captura1-580f9f2b43094.jpg
  • Customer

    Posted by: yame, Oct 26, 2016 at 07:03 (8 year ago)

    Hi Pymesuma,

    Thank you for contacting with support service.
    We got your issue and we can see clearly the bug here. Our coder will check this soon for you.
    However, please check again your FTP. We cannot access to this.

    Thank you,
    Yame
  • Customer

    Posted by: yame, Nov 1, 2016 at 10:00 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame
  • Customer

    Posted by: Pymesuma, Nov 7, 2016 at 15:57 (8 year ago)

    Hi there, the ticket was closed but it was not solved, first picture of the product still see unsettled or badly centered when tyou click to zoom it (fancy box i think it is call).

    Thanks and regards.
  • Customer

    Posted by: yame, Nov 9, 2016 at 03:22 (8 year ago)

    I sent all your issues to my coder and he will check right now.
    I will inform you when I get any his feed back.
    Hope you be patient. Thank you.
  • Customer

    Posted by: yame, Nov 10, 2016 at 08:30 (8 year ago)

    My coder has fixed this issue for you.
    Please check your site again and tell me if the problem still persists.
    Yame
  • Customer

    Posted by: Pymesuma, Nov 14, 2016 at 17:20 (8 year ago)

    Thanks, it works well now, you can close the ticket.
  • Customer

    Posted by: yame, Nov 15, 2016 at 02:27 (8 year ago)

    Ok mate.
    For any requirements, please contact with support service.

    Best regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES