• Customer

    mobile menu

    Posted by: solareal Oct 19, 2016 at 14:13 (8 year ago)
    Hi, It seems the mobile menu is broken in Home 9. We have seen that in your demo it is so, also. ¿Could you please tell us how to fix it? Thenaks. Regards,

  • Customer

    Posted by: yame, Oct 20, 2016 at 08:45 (8 year ago)

    Hi solareal,

    Thank you for contacting with support service.
    Do you mean that the sticky menu does not work on mobile device, don't you?
    We would like to confirm you requirement then will help you to find the solution.

    Regards,
    Yame
  • Customer

    Posted by: yame, Oct 26, 2016 at 09:53 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame
  • Customer

    Posted by: solareal, Nov 11, 2016 at 11:29 (8 year ago)

    Hi,

    Yes, the menu mobile no work
  • Customer

    Posted by: yame, Nov 12, 2016 at 03:04 (8 year ago)

    We've just updated this bug in the latest update version.
    Which current version are you using for your theme? If that is the older, please update your theme in the newer one (v1.0.5).
    Follow the change_log there then update the needed files. Backup both your database + source code before updating.

    For any misunderstand, please contact again with support service.
    Regards,
    Yame
  • Customer

    Posted by: solareal, Nov 15, 2016 at 09:58 (8 year ago)

    Hi, How can i download the lastest version? In the profile of themforest i can´t
    Regards,
  • Customer

    Posted by: yame, Nov 16, 2016 at 08:03 (8 year ago)

    Sorry mate, We are uploading the package in the themeforest. The process is being completed.
    I will inform you again when it's finished.

    Thank you.
    Yame
  • Customer

    Posted by: yame, Nov 22, 2016 at 02:43 (8 year ago)

    Hi mate.

    We've completed the uploading process. Please go to themeforest then download the latest version for your site.

    Regards,
    Yame
  • Customer

    Posted by: yame, Nov 29, 2016 at 03:38 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame

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