• Customer

    how to fix error calculate shipping price, Error 401:Invalid License

    Posted by: vamoshplaza Sep 21, 2016 at 18:50 (8 year ago)
    when i try to checkout my purchase the shiping calculate price show this message
    Shipping Error 401:Invalid License
    how to fix this eror ?
    site : http://www.vamoshplaza.com/checkout/

  • Customer

    Posted by: Kazim Vu, Sep 22, 2016 at 00:48 (8 year ago)

    Hi vamoshplaza
    We checked your site and got the same problem as you mentioned. We need help from our developers. Could you send us your FTP account via secret information? We would like to check directly on your site.
    Look forward to getting your reply!
    Kazim Vu.
  • Customer

    Posted by: vamoshplaza, Sep 22, 2016 at 02:02 (8 year ago)

    he my ftf acount, secret information
  • Customer

    Posted by: Kazim Vu, Sep 22, 2016 at 07:55 (8 year ago)

    Hi vamoshplaza,
    We got your info but it's hard to login. We will try and show you the results as soon as possible
    Thank you!
  • Customer

    Posted by: vamoshplaza, Sep 22, 2016 at 11:26 (8 year ago)

    thanks before, i wait the result :D
  • Customer

    Posted by: vamoshplaza, Sep 25, 2016 at 03:57 (8 year ago)

    any result ?
  • Customer

    Posted by: Kazim Vu, Sep 26, 2016 at 00:57 (8 year ago)

    Hi vamoshplaza,
    We are very sorry for delay reply because we do not work at the weekend, hope you understand for us. We got your issues. Please add shipping zone in woocommerce>>Settings>>Shipping tab and let us know your results.
    Thanks for your patient!
  • Customer

    Posted by: vamoshplaza, Sep 26, 2016 at 05:19 (8 year ago)

    i try to add shipping zone, but nothing change, stil eror message 'Error 401:Invalid License atau silakan menghubungi Administrator.'
  • Customer

    Posted by: Kazim Vu, Sep 26, 2016 at 15:10 (8 year ago)

    Hi vamoshplaza,
    We will check and give you the results as soon as possible.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 27, 2016 at 03:29 (8 year ago)

    Hi vamoshplaza,
    Because you have not configured free shipping, Flat Rate, Local Pickup methods (see attachment screenshot).. Please do it and let us know your results.
    Thank you!
  • Customer

    Posted by: vamoshplaza, Sep 27, 2016 at 04:03 (8 year ago)

    thankss:)

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