HomeSupport systemPrestashopLoganceeGoogle Analytics issue
  • Customer

    Google Analytics issue

    Posted by: angalsl Sep 14, 2016 at 11:48 (8 year ago)
    Hi, i installed prestashop Google Analytics module...but it didn't work for me. Google tag assistant was showing me an error saying code snippet wasn't into tag. (besides the "No HTTP response detected" erros)

    Now i'm working with google tag manager...but...how can i configure analytics module in order to work with your theme? Could .tpl options inside the theme be the problem?

    Thanks a lot
  • Customer

    Posted by: yame, Sep 17, 2016 at 10:18 (8 year ago)

    Hi angalsl,

    Thanks for your contacting with support service.
    I discussed your issue to my coder, and please wait for a couple days, he will send you the update package to solve for this issue.
    I will reply you when I get the strong feedback form him.

    Sincerely,
    Yame
  • Customer

    Posted by: yame, Sep 22, 2016 at 07:18 (8 year ago)

    Hi mate.

    My coder has fixed your issue related to Google Analytics and updated this.
    You can go to themeforest.net, follow the change_log there to update the needed files. PLEASE REMEMBER to BACKUP both your database and source code before updating if you do not want to lose all your earlier setting.

    We hope that your issue will be solved soon.
    Regards.
    Yame

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