• Customer

    Few questions

    Posted by: websiteowner Sep 1, 2016 at 07:31 (8 year ago)
    Hi,

    1. Icons in header for the number and e-mailadres don't work
    2. How to make the add to cart products on the home page and category pages immediately visible? Now i need to hover
    my mouse above the product before they become visible?
    3. The search option next to categories doesn't work. Try enter muvit for example and there are no results while the website
    has multiple muvit products
    4. How to change the color of the sidebar prices and the word from?
    5. When i visit a page in the menu the menu item stays orange (in this case). How can i
    delete that function and only show colored menu's when i hover above them?

    Best regards,
    Jim

  • Customer

    Posted by: Kazim Vu, Sep 1, 2016 at 15:04 (8 year ago)

    Hi websiteowner,
    We got your questions. We would like to check directly your site. So Could you send us your admin login + Ftp account via Secret Information?
    We will check and show you how to solve your problem.
    Look forward to getting your reply!
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 1, 2016 at 15:04 (8 year ago)

    Hi websiteowner,
    We got your questions. We would like to check directly your site. So Could you send us your admin login + Ftp account via Secret Information?
    We will check and show you how to solve your problem.
    Look forward to getting your reply!
    Thank you!
  • Customer

    Posted by: websiteowner, Sep 6, 2016 at 16:41 (8 year ago)

    Hi,

    Sure,

    I have deleted the websit iwhc.nl and installed the theme on other site:

    www.cahecglobal.com

    Information added into secret information area.

    Best regards,
    Jimmy Cataldo
  • Customer

    Posted by: Kazim Vu, Sep 7, 2016 at 08:01 (8 year ago)

    Hi websiteowner,
    We can not login with your info. Could you check it and re-send us?
    Look forward to getting your reply!
    Thanks!
  • Customer

    Posted by: Kazim Vu, Sep 7, 2016 at 09:35 (8 year ago)

    Hi websiteowner,
    We can not login to check your issue. Please re-check your info and then send us via secret information.
    Look forward to getting your reply!
    Thank you!
  • Customer

    Posted by: websiteowner, Sep 8, 2016 at 14:55 (8 year ago)

    Hi,

    See secret information.

    Thank you
  • Customer

    Posted by: Kazim Vu, Sep 9, 2016 at 14:43 (8 year ago)

    Hi websiteowner,
    Thanks for your info. We try enter your site for 3 times today but it lost connection. Please check it and let us know.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 9, 2016 at 15:04 (8 year ago)

    Issue 4+5: Please enter the Dashboard >> Theme Options >>Color. You can choose the color you want in here.
    Issue 1-3: We would like to check directly your issues but it lost connection. We will answer you later.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 9, 2016 at 15:04 (8 year ago)

    .
  • Customer

    Posted by: websiteowner, Sep 10, 2016 at 12:34 (8 year ago)

    Hi,

    1/3 = ok keep me update
    4 = i have already changed the color to orange and the sidebar color stil remains pink. Maybe there is a bug?
    5. = ok
  • Customer

    Posted by: Kazim Vu, Sep 12, 2016 at 08:56 (8 year ago)

    Hi websiteowner,
    About issue 4, it works. Please check it.
    If you have any question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: websiteowner, Sep 14, 2016 at 11:02 (8 year ago)

    Hi,

    Thank you.

    6. The product images are displayed in different sizes on the website.
    7. The search form doesn't work on the website ( try to enter for example the search term: Muvit, and you will see no results. When you try the search form in the footer it works. So there is some bug with the primary search form in the site)?

    Best regards,
    Jim
  • Customer

    Posted by: websiteowner, Sep 14, 2016 at 11:09 (8 year ago)

    8. the cellphone + email icon in the top header bar don't work
  • Customer

    Posted by: websiteowner, Sep 14, 2016 at 11:11 (8 year ago)

    9. The categories don't align next to eachother on category pages. See here: http://cahecglobal.com/groothandel/telefoon-accessoires-groothandel/hoesjes-en-screenprotectors/
  • Customer

    Posted by: websiteowner, Sep 14, 2016 at 11:17 (8 year ago)

    6. The product images are displayed in different sizes on the website.
    7. The search form doesn't work on the website ( try to enter for example the search term: Muvit, and you will see no results. When you try the search form in the footer it works. So there is some bug with the primary search form in the site)?
    8. the cellphone + email icon in the top header bar don't work
    9. The categories don't align next to eachother on category pages. See here: http://cahecglobal.com/groothandel/telefoon-accessoires-groothandel/hoesjes-en-screenprotectors/
    10. How do i change the color of the sidebar prices to black since last viewed product prices are also black? View a product in the webshop and you will see that the last viewed product prices in the sidebar are black?

  • Customer

    Posted by: Kazim Vu, Sep 15, 2016 at 08:12 (8 year ago)

    Hi websiteowner,
    We are checking your issue. We will answer you soon when we get the results.
    Thank you.!
  • Customer

    Posted by: Kazim Vu, Sep 15, 2016 at 09:26 (8 year ago)

    Hi websiteowner,
    - Isues 9: I fixed directly on your site. Please check it and let us know your intention.
    - issue 10: the last viewed product prices in the sidebar are pink. If you want to change the color to black, please go to dashboard>> Theme Options>>CSS then enter these codes:
    .widget_kt_best_seller .price {
    color: #0A0A0A !important;}
    - And issues 6+7+8: We need help from our developers. We will answer you soon when we get the results from them.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 16, 2016 at 10:33 (8 year ago)

    Hi websiteowner,
    - Issue 6: You fixed it,
    - Issues 7+8: We fixed directly on your site. Please check it and let us know your intention.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 16, 2016 at 10:33 (8 year ago)

    :)

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