Kutethemes

Customer

Boutique Search not working

Posted by: jtwoody Aug 17, 2016 at 14:57 (8 year ago)

Hi
The search in the header bar and in the shop sidebar don't work

Customer

Posted by: Kazim Vu, Aug 18, 2016 at 09:40 (8 year ago)

Hi jtwoody,
Thank for contacting us,
We check your site have got the same problem as you mentioned. We will discuss with our developer about your issue and answer you as soon as possible. Could you send us your FPT account (domain, port numbers, user name and password) via "secret information"? We would like to check directly your site.
Thank you!
Customer

Posted by: jtwoody, Aug 18, 2016 at 11:21 (8 year ago)

Thank you Kazim, FTP details attached
Thanks!
John
Customer

Posted by: Kazim Vu, Aug 19, 2016 at 08:02 (8 year ago)

Hi jtwoody,
Thank for your info. We are checking and give you the result as soon as possible.
Thank you!
Customer

Posted by: Kazim Vu, Aug 19, 2016 at 08:02 (8 year ago)

:)
Customer

Posted by: Kazim Vu, Aug 22, 2016 at 03:24 (8 year ago)

Hi jtwoody,
We are very sorry for delay reply because we do not work at the weekend, hope you understand for us. We just checked your issue. It works well. Did you fixed it?
If you have any question, please contact us.
Thank you.
Have a nice day!

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