HomeSupport systemWordPressBoutique The Code of mini-cart.php is broken! PLEASE ...
  • Customer

    The Code of mini-cart.php is broken! PLEASE HELP!

    Posted by: jean-art Aug 9, 2016 at 13:04 (8 year ago)
    Hello. First: sorry for my english.

    1.) So... i have a problem with my minicart - but i had this problem earlier, too. Now, I update today the new vers. 1.1 of the theme "Kuteboutique" and then the plugin of woocommerce vers. 2.6.4. - I thought if I updated it, then the problem is solved. But no, it is not. My mini-cart show me, that the code of mini-cart is not complete. Somehow missing something, but what? Please look at my screenshot. Where is the mistake?

    2.) Then.. the next problem is the site "kute-boutique/product-searchform.php". It is outdatet. The Mainversion is 2.5.0 - Can you fix it?

    3.) My WPBakery Visual Composer say me, that I have no product license. Why not? When I bought the theme, it still worked.

    Can you help me, please?

    Cheers, Rufina

    57a9d5018eb41.jpg
  • Customer

    Posted by: jean-art, Aug 9, 2016 at 20:22 (8 year ago)

    AND THE NEXT PROBLEM OF MINI-CART -.-* what is that? I don't unterstand? This can not be!!! Now the whole page is broken!
  • Customer

    Posted by: Kazim Vu, Aug 10, 2016 at 02:09 (8 year ago)

    Hi jean-art.
    We got your issue. We would like to check directly on your site then show you how to solve your problem. But your site is not yet online. We are sorry, we can not help you in this case. Hope you understand for us.
    When your site is online, please contact us. We will help you.
    Thank you.
    Have a nice day!
  • Customer

    Posted by: jean-art, Aug 10, 2016 at 20:54 (8 year ago)

    Hello Kazim Vu, thank you for your answer. So, i have create a new account for you (show into the secret information pls), because my website is from the plugin "Maintenance" hidden, until my shop goes online. When I put the page online now, then all the planning for the opening would be at risk. Added to this is the time shift of 7 hours plus. I hope you understand that? You can log in as admin to my website. OK? I hope you can solve the problem. Cheers, Rufina
  • Customer

    Posted by: jean-art, Aug 10, 2016 at 21:03 (8 year ago)

    addition: show to secret information, pls.
  • Customer

    Posted by: Kazim Vu, Aug 11, 2016 at 03:28 (8 year ago)

    Hi jean-art.
    We got your info. We will discuss with our developer and answer you as soon as possible.
    Thank you.
  • Customer

    Posted by: jean-art, Aug 11, 2016 at 05:50 (8 year ago)

    Ok, thank you. I wait. Cheers, Rufina
  • Customer

    Posted by: Kazim Vu, Aug 11, 2016 at 08:55 (8 year ago)

    Hi jean-art,
    - Issue 1: About minicart. We discussed with our developers, they said that there are some plugins which were conflicted in your site and they need your FPT account to check directly. Could you send us FPT account (domain, port numbers, user, password) via "secret information"?
    - issue 2: the site "kute-boutique/product-searchform.php". It is outdatet.? We are sorry, we will fix and update in the next theme version.
    - Issue 3: My WPBakery Visual Composer say me, that I have no product license. Why not? Because we got the product license for our theme. However, when you use our theme, you should not update WPBakery Visual Composer, It is always accompanied with the theme version. So please wait, we will update the theme version and your issue will be solved.
    Thank you.
  • Customer

    Posted by: jean-art, Aug 11, 2016 at 21:50 (8 year ago)

    Hi Kazim Vu, thank you for your answer.

    >> 1) Ok, i unterstand you. Yes, check the secret information, pls. I have created a guest account for you.

    >> 2) Right, that say me the woocommerce system status (in german: kute-boutique/product-searchform.php Version - ist veraltet. Die Hauptversion ist 2.5.0, /// in english: kute-boutique/product-searchform.php Version - is outdatet. The Mainversion is 2.5.0,) - Ok, that would be nice.

    >> 3) Ok, allright. Thank you.

    Cheers, Rufina :)
  • Customer

    Posted by: Kazim Vu, Aug 12, 2016 at 08:36 (8 year ago)

    Hi jean-art,
    Your issue solved. Please check your site. If you have any question, please contact us.
    Thank you.
  • Customer

    Posted by: jean-art, Aug 12, 2016 at 08:55 (8 year ago)

    Hello Kazim Vu, ohh wooow, thank you very much. I'm very relieved :) Good job! TOP! Thanks :)

    Cheers Rufina :)
  • Customer

    Posted by: Kazim Vu, Aug 12, 2016 at 10:26 (8 year ago)

    Hi jean-art
    Thank for using our theme.
    If you have any question, please contact us. We will help you as soon as possible.
    We are very appreciate if you can go here: http://themeforest.net/downloads then rate us a good review + 5 stars. It's really worth with us.
    Thank you and Have a great day!
    Best Regards
    Kazim Vu.
  • Customer

    Posted by: Kazim Vu, Aug 12, 2016 at 10:26 (8 year ago)

    :)
  • Customer

    Posted by: jean-art, Aug 13, 2016 at 12:56 (8 year ago)

    Done ;) Thank you very much :) Until next time :) Cheers from Berlin/Germany, Rufina
  • Customer

    Posted by: Kazim Vu, Aug 15, 2016 at 03:34 (8 year ago)

    Hi jean-art
    If you have any question, please contact us. We will help you as soon as possible.
    Have a nice day!
    Kazim Vu

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