• Customer

    Filter Not Working

    Posted by: ibrahim_buyflee Jun 10, 2015 at 11:44 (10 year ago)
    Dear Emilyle,

    Filter is not working it keeps on loading when apply some filter. Also, there are 16 products in my category "car accessories" but only 6 of them are showing. Please help to fix the problem!

    Thanks in anticipation!

    Regards

    55782311be871.png

  • Customer

    Posted by: ibrahim_buyflee, Jun 11, 2015 at 06:31 (10 year ago)

    Okay I'm waiting. Please let me know when you are finished.

    Regards
  • Customer

    Posted by: ibrahim_buyflee, Jun 12, 2015 at 09:06 (10 year ago)

    Emilyle, It is the same version which I'm using SuperShopv2.5.6.9
  • Customer

    Posted by: ibrahim_buyflee, Jun 12, 2015 at 09:14 (10 year ago)

    They are the same files I don't think it will be any benefit to replace. However I will do it and let you know in a sec.
  • Customer

    Posted by: ibrahim_buyflee, Jun 12, 2015 at 09:19 (10 year ago)

    Still same issue no satisfactory result.. Also it is throwing some exception in browser console, pasted below:

    jquery-1.11.0.min.js:2 Uncaught Error: cannot call methods on slider prior to initialization; attempted to call method 'values'
  • Customer

    Posted by: ibrahim_buyflee, Jun 15, 2015 at 10:49 (10 year ago)

    Does the update resolves this issue?
  • Customer

    Posted by: ibrahim_buyflee, Jun 15, 2015 at 11:00 (10 year ago)

    Is it uploaded on themeforest? Because, I just downloaded theme and its still the old version.
  • Customer

    Posted by: ibrahim_buyflee, Jun 16, 2015 at 08:07 (10 year ago)

    Dear Ms Emilyle :)

    I beg your pardon! Still it doesn't resolve my "FILTER" problem.

    Regards
  • Customer

    Posted by: ibrahim_buyflee, Jun 18, 2015 at 10:29 (10 year ago)

    Here is the information.
  • Customer

    Posted by: ibrahim_buyflee, Jun 19, 2015 at 09:55 (10 year ago)

    Any update on this?
  • Customer

    Posted by: ibrahim_buyflee, Jun 19, 2015 at 10:32 (10 year ago)

    Please find.
  • Customer

    Posted by: ibrahim_buyflee, Jun 22, 2015 at 09:10 (10 year ago)

    I guess you are taking interest in my problem? May be I should go to themeforest, maybe?

    Regards
  • Customer

    Posted by: ibrahim_buyflee, Jun 23, 2015 at 06:27 (10 year ago)

    This issue is 12 days old!! And still I'm awaiting resolution! If you are SERIOUS enough to resolve my problem, please RESOLVE it otherwise let me know the refund procedure!

    Regards
  • Customer

    Posted by: ibrahim_buyflee, Jun 25, 2015 at 10:33 (10 year ago)

    Please find all my information.
  • Customer

    Posted by: ibrahim_buyflee, Jun 27, 2015 at 12:09 (10 year ago)

    I've resolved issue on my own.. Re-Installed the prestashop and then reinstalled supershop new version. Now, after re-installation some of the things have been broken. Like advance top menu going leftward and vertical megamenu don't showing up. Also, revoluton slider is not showing after re-installation. Can you please fix these issues. You already have all the details..

    Regards
  • Customer

    Posted by: ibrahim_buyflee, Jun 28, 2015 at 22:54 (10 year ago)

    Details are mentioned below..

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible