Kutethemes

Customer

enlarge the letters in the headline

Posted by: k-biskup Jul 23, 2016 at 12:33 (8 year ago)

Hi, can you tell me please, how to enlarge the letters in the headline nr 6, I wants them looks biger like a demo 15. Thank you. Karolina

Customer

Posted by: Kazim Vu, Jul 25, 2016 at 01:16 (8 year ago)

Hi k-biskup!
Thanks for contacting us!
We think you better limit your line by line questions, it's made hard for us to manage all of the queries within this forum, hope you understand us. For easier way, you can list all your questions in a document file and attach it there, we will answer you as soon as possible.
We will close all the other ticket and reply you follow this ticket.
Many thanks.
Customer

Posted by: Kazim Vu, Jul 25, 2016 at 01:22 (8 year ago)

Could you please re-send me the screenshot to describe your intention?
Thank you!
Customer

Posted by: k-biskup, Jul 25, 2016 at 12:01 (8 year ago)

Hi, thank you for your support, and sorry for all problems :) I send you all necessary information. Thank you Karolina
Customer

Posted by: Kazim Vu, Jul 26, 2016 at 01:01 (8 year ago)

Hi k-biskup !
We closed some your ticket. Please post your questions in this ticket. We will answer as soon as possible.
Thank you!
Customer

Posted by: Kazim Vu, Jul 26, 2016 at 03:31 (8 year ago)

Hi k-biskup !
We got your issue. You need to customize CSS file. You can go to back-end >> Boutique >> Theme Options>> Custom JS/CSS and then add code like attachment Screenshot. Please let us know your result.
Thank you!
Customer

Posted by: k-biskup, Jul 26, 2016 at 06:15 (8 year ago)

Thank you for your help. I still have problem with mailchimp plugs, after instalation, everything in Newsletter doubles: messages and window to enter email address, can you instruct me how to fix it? And can you direct me how to put product filters in terms of products woocomerce plugs?Thank you so much k-biskup.
Customer

Posted by: Kazim Vu, Jul 26, 2016 at 07:20 (8 year ago)

Hi k-biskup!
We check your site but it is difficult to understand the polish language. Crying...., Please to go to back-end >> MailChimp for WP >> Form >> Fields Tab and then remove the tag like attachment screenshot. DO NOT forget SAVE CHANGE and re-load your page. Re-check your page and let us know your result.
Thank you!
Customer

Posted by: Kazim Vu, Jul 26, 2016 at 08:03 (8 year ago)

AND
- Issue: how to put product filters in terms of products woocomerce plugs?
To put product filter, you need to install the YITH WooCommerce Ajax Product Filter . After that:
The first one, go to back-end Select Products >> Add Products, Band, Attributes (color, size, ...) of the product.
The second, Select Appearance >> Widgets >> Click on YITH WooCommerce Ajax Product Filter like attachment link
http://www.awesomescreenshot.com/image/1425368/7aef91cb2690f00e97d08fcc7df6c8df
and
http://www.awesomescreenshot.com/image/1425386/0238de5dfd4c30da76489bfc41b8d1e4
Finally, Check your result and let us know.
Thank you!
Customer

Posted by: k-biskup, Jul 27, 2016 at 19:33 (8 year ago)

Thank you, everything almost done. I still have a little problem with Newsletter, I used the same one as on home 15, but my looks different and I would like to look the same, can you help me? Thank you
Customer

Posted by: Kazim Vu, Jul 29, 2016 at 03:53 (8 year ago)

Hi k-biskup,
We are very sorry when hearing that. We login your back end but it is difficult with your language. We do not know what the Home- front page is using on your page. Let us know what the style of Newletter is using on your page? Our demo 15, we use the Newletter style 4. You can try it.
Thank you
Customer

Posted by: k-biskup, Jul 27, 2016 at 19:54 (8 year ago)

I have problem with slider revolution, on all phones slider revolution it's cover heder, like on photo. Can you leet me know what I can do with this? Thank you :)
Customer

Posted by: Kazim Vu, Jul 29, 2016 at 08:29 (8 year ago)

Hi
In this case, please re-check your logo background (see attachment screen shoot). You need to remove the black background of logo(You can use the Magic Eraser Tool in Photoshop). After that, upload the new logo and re-load your page. Please let us know your result.
Thank you.
Customer

Posted by: k-biskup, Jul 28, 2016 at 22:40 (8 year ago)

Another day, another question :) can you tell me please how to remove the gap (the white line) between the header and the Slider Revolution. I want to combine them.
I used there HTML kod .column-center-inner {margin: 0px 0px 0px 0px;} and the gap it's now much smaller than before but still there , can you direct me what I can do? Thank you k-biskup :)
Customer

Posted by: Kazim Vu, Jul 29, 2016 at 08:02 (8 year ago)

Hi k-biskup,
We check your site however we did not get the same problem as you mentioned(you can see attachment screenshot). Did you fix it?
Thanks
Customer

Posted by: k-biskup, Jul 29, 2016 at 09:29 (8 year ago)

I checked different browsers on different computers. This is a funny situation, becouse on my one notebook I have the gap when I used Google Chrome, on second one I don't have, but is bigger gap when I used Mozilla Firefox, on my PC when I used Edge I have the gap as well. So just on one notebook when I used Chrome I don't have the gap.
Do you have any idea? Thank you
Customer

Posted by: Kazim Vu, Jul 29, 2016 at 09:48 (8 year ago)

Hi k-biskup!
About this issue, we will discuss with our developer and answer you as soon as possible.
Thanks!
Customer

Posted by: Kazim Vu, Jul 29, 2016 at 10:26 (8 year ago)

Hi k-biskup!
Your issue is solved. Please check your site again.
Thank you!
Kazim Vu
Customer

Posted by: k-biskup, Jul 29, 2016 at 19:57 (8 year ago)

Thank you, brilliant :)
Customer

Posted by: Kazim Vu, Jul 31, 2016 at 16:45 (8 year ago)

Hi k-biskup!
Thank for using our theme. If you have any question, please contact us. We will answer as soon as possible.
Kazim Vu
Customer

Posted by: k-biskup, Aug 4, 2016 at 10:11 (8 year ago)

Thank you for all your support, my site it's almost done :)
Can you tell me how bold some categories in mega menu (in header) to make them more visible (ODZIEŻ, BIELIZNA, AKCESORIA, BUTY, TOREBKI). Thank you :)
Customer

Posted by: Kazim Vu, Aug 4, 2016 at 16:27 (8 year ago)

Hi k-biskup!
We got your intention. We want to know how you feel about the image attached?Let us know, we will give you the solution.
Thank you.
Customer

Posted by: k-biskup, Aug 4, 2016 at 18:28 (8 year ago)

I like to bold just some categories, these large letters like ODZIEŻ, BIELIZNA, AKCESORIA, BUTY, TOREBKI. Thank you :)
Customer

Posted by: Kazim Vu, Aug 5, 2016 at 00:36 (8 year ago)

Hi k-biskup!
You need to re-style it. We can only help you like that.(We do not perfect about coding, please understand for us). However, you can consult about CUSTOMIZED SERVICES here: http://support.ovicsoft.com/services/customized.
Thank you.
Customer

Posted by: k-biskup, Aug 5, 2016 at 14:34 (8 year ago)

Ok, thank you for your help.
Customer

Posted by: Kazim Vu, Aug 6, 2016 at 01:49 (8 year ago)

Hi k-biskup!
Thank for using our theme. If you have any question, please contact us. We will answer you as soon as possible
Thank you.
Have a nice weekend!
Kazim Vu
Customer

Posted by: k-biskup, Aug 12, 2016 at 10:11 (8 year ago)

Hi there
do I have any options of making baners for may website ? wich I can youse also on the difrent websites to promote my site? Can I use slider revolution to do this

I would like to personalize options in ``my account`` for the people wich gone be using my website can I delete some of the options or maybe add some new ones they have at the moment I`ve attached the picture and marked the optiones I woud like to delete can you show me how to dlete or add them becouse I wont be selling anything trough my site so something like my orders (zamowienia) I don`t need

Thnak you
Customer

Posted by: k-biskup, Aug 12, 2016 at 10:15 (8 year ago)

Hi I`m having problem with changing size of my header on my mobile site I`ve attacheted picture how I would like to have it to be smaller

thank you
Customer

Posted by: Kazim Vu, Aug 15, 2016 at 08:44 (8 year ago)

Hi k-biskup!
About this issue. We will discuss with developer and we will answer you as soon as possible.
Thank you.
Customer

Posted by: Kazim Vu, Aug 19, 2016 at 08:20 (8 year ago)

Hi k-biskup!
- About issue: changing size of my header on my mobile site. You need to customize by yourself. We do not support for the customize work, really hope you understand for us.
Thank you very much!
Customer

Posted by: Kazim Vu, Aug 17, 2016 at 10:19 (8 year ago)

Hi k-biskup,
- Issue 1: Yes, you can make banner for your website.
About: wich I can youse also on the difrent websites to promote my site? We are not clear your intention. Do you want to advertise (as SEO) your products on the internet?
- issue 2: delete some of the options or maybe add some new ones?
We enter your site and we do not know where is the My Account items on your site? About this, you need to go to Kutetheme>>inc>>hoocks>> woocommerce.php find function kt_myaccount_menu_link, you can delete the items here. Do you know how to customize your site? If not sure, you need to use CUSTOMIZED SERVICES.
Thank you.
Customer

Posted by: k-biskup, Aug 16, 2016 at 10:00 (8 year ago)

Hi

I would like to personalize options in ``my account`` for the people wich gone be using my website can I delete some of the options or maybe add some new ones they have at the moment I`ve attached the picture and marked the optiones I woud like to delete can you show me how to dlete or add them becouse I wont be selling anything trough my site so something like my orders (zamowienia) I don`t need

Thnak you
Customer

Posted by: k-biskup, Aug 23, 2016 at 09:23 (8 year ago)

Hi

I`m having problem with the look of the side, on android site looks ok but on IOS systems using safari some of the menue functions does`nt work you can`t open them , firefox web browser the same , chrome webbrowser compleatly messing up the look of the website

I having problem olso with sticky header on mobile phones it does`nt works only on computer

thank you
Customer

Posted by: Kazim Vu, Aug 24, 2016 at 02:46 (8 year ago)

Hi k-biskup,
Could you send me the screenshot to describe it? We will help you.
Thank you!
Customer

Posted by: k-biskup, Aug 24, 2016 at 14:34 (8 year ago)

It's screenshot from my IPhon when I open the side in Chrome - compleatly messing.
On android I can open menu "Kobieta" "Mezczyzna" "Dziecko", but on IOS systems this menue funktions does,nt work.
Customer

Posted by: Kazim Vu, Aug 25, 2016 at 08:28 (8 year ago)

Hi k-biskup,
We check your site and get the same problem as you mentioned. We will discuss with our developer and answer you as soon as possible. Could you please send us your FTP login (domain,port numbers, user and password) via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
Thank you very much!
Customer

Posted by: k-biskup, Aug 29, 2016 at 09:31 (8 year ago)

Thank you.
Customer

Posted by: Kazim Vu, Aug 30, 2016 at 02:08 (8 year ago)

Hi k-biskup,
We can not login your FTP account (you can see the attachment screenshot ). Please check it again and let us know. We are waiting...
Thank you!
Customer

Posted by: k-biskup, Sep 8, 2016 at 10:57 (8 year ago)

Hi, we fixed the problem.
I having problem olso with sticky header on mobile phones, it's works only on computer - I hope it's last my problem.

Olso, can you tell me, or on my template it is possible to check the output on my site to another? My site is not a shop, It is the place where you browse e-shops offer. I needs something to be vigilant about checking input from my side to e- shops sides.
I need to document it for invoices. If I do not have that option on my template, mayby you have any idea where I can look for it? Will be greate if e-stores could log in and have a preview. Thank you for all your support.
Customer

Posted by: Kazim Vu, Sep 9, 2016 at 19:02 (8 year ago)

Hi k-biskup,
About header on mobile phone. We got the same problem as you mentioned. We will discuss with our developers about this and answer you soon when we get the results form them.
In the second issue, we are not clearly your intention. Please describe it. May be we can help you.
Thank you!
Customer

Posted by: k-biskup, Sep 10, 2016 at 09:24 (8 year ago)

Hi
I have the website on Wordpress on which you can browse items from different clothing shops once customers happy to buy something they being transferred to the shop to compleat the transaction I'm being payed by shops for every transfer/click from my website no matter if customer actually bought the item and I need something to count the transfers/clicks for different shops separately so I can invoice them maybe to show what was choose by customer time and date. It could be as well online account on my website where shops can log on and track the transfers/clicks. If this is something you can help me with can you send me som prices how much it could cost?
Thank you
Regards
Customer

Posted by: Kazim Vu, Sep 12, 2016 at 07:02 (8 year ago)

Hi k-biskup,
About sticky header on mobile phones, please add these codes in Dashboard>> Boutique>> Theme Options>>Custom JS/CSS
body .header.style2 .main-header {
padding: 0;
}
and let us know your result.
Customer

Posted by: Kazim Vu, Sep 12, 2016 at 07:07 (8 year ago)

About your last issue, please use our CUSTOMIZED SERVICE or contact to our admin. Here is his email: hoangdinhduc@gmail.com maybe he can help you.
Thank you!
Customer

Posted by: k-biskup, Sep 13, 2016 at 13:17 (8 year ago)

Hi. I'm sorry but this code does not work.
Customer

Posted by: Kazim Vu, Sep 15, 2016 at 00:41 (8 year ago)

Hi k-biskup,
I check your site on my mobile and it look so much better than before. Please try it again and let us know your intention.
Thank you!
Have a nice day!
Customer

Posted by: Kazim Vu, Sep 15, 2016 at 00:41 (8 year ago)

Hi k-biskup,
I check your site on my mobile and it look so much better than before. Please try it again and let us know your intention.
Thank you!
Have a nice day!

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