• Customer

    Not all sub Categories showing in search bar drop down

    Posted by: gunzanrozes Jul 15, 2016 at 03:07 (8 year ago)
    I have about 100 categories and not all are showing when selecting the dropdown from the search bar.

  • Customer

    Posted by: Kazim Vu, Jul 15, 2016 at 06:58 (8 year ago)

    HI gunzanrozes!
    Thanks for contacting us.
    Could you please send us your exactly admin login link +user and password via secret information?
    We would like to check directly on your site then give you a solution.
    Thank you!
  • Customer

    Posted by: gunzanrozes, Jul 19, 2016 at 03:06 (8 year ago)

    Ok, i have given you access to backend. If you need FTP Access, let me know.

    I need to know what country you will be log in from so i can allow that country with firewall
  • Customer

    Posted by: Kazim Vu, Jul 19, 2016 at 03:57 (8 year ago)

    Hi gunzanrozes!
    We are from Vietnam. Please let us access to your back-end.
    Thanks
  • Customer

    Posted by: gunzanrozes, Jul 19, 2016 at 03:58 (8 year ago)

    ok, it should work now
  • Customer

    Posted by: Kazim Vu, Jul 19, 2016 at 04:09 (8 year ago)

    Hi
    Could you please look at the attachment screenshot and re-check it?
    Thank you!
  • Customer

    Posted by: gunzanrozes, Jul 19, 2016 at 04:15 (8 year ago)

    please click on icon right side to log in. see pic
  • Customer

    Posted by: gunzanrozes, Jul 19, 2016 at 07:52 (8 year ago)

    oh, ok. So what your saying is, for a category to show it must have a product in it?
  • Customer

    Posted by: gunzanrozes, Jul 19, 2016 at 08:01 (8 year ago)

    yep, that worked. thank you. Please remove screenshots
  • Customer

    Posted by: gunzanrozes, Jul 19, 2016 at 08:06 (8 year ago)

    can you remove screenshots?
  • Customer

    Posted by: gunzanrozes, Jul 21, 2016 at 03:46 (8 year ago)

    skype info in secret

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