Kutethemes

Customer

Filter By Review is now broken. Is that why it not in Demo? See pic, please fix.

Posted by: gunzanrozes Jul 15, 2016 at 03:01 (8 year ago)

Filter By Review is now broken. Is that why it not in Demo? Please Fix. I do not think it was broken before update.

2016-07-14_20-56-27-578851f6bb539.jpg

Customer

Posted by: Kazim Vu, Jul 15, 2016 at 07:13 (8 year ago)

Hi gunzanrozes !
I am sorry but I have not got your problem, because your site is not displaying. Can you explain more specific about this or send me screenshots to describe it?
Thanks!
Customer

Posted by: gunzanrozes, Jul 15, 2016 at 13:07 (8 year ago)

try adding filter by review to your demo and see if it works.
Customer

Posted by: Kazim Vu, Jul 18, 2016 at 01:43 (8 year ago)

Hi gunzanrozes !
On our demo, we do not use that function and our theme does not support "FILTER BY REVIEW" now, we just have the filter by Price and filter by attribute. So, could you tell us what's plugin you are using on your site to make the 'filter by review'?Once you let us know, we will study about that plugin then support for it in near future.
Thank you!
Customer

Posted by: gunzanrozes, Jul 19, 2016 at 03:10 (8 year ago)

here is screenshot
Customer

Posted by: Kazim Vu, Jul 19, 2016 at 04:01 (8 year ago)

Hi
We know that plugin and we will send this to our developer. They will study about that plugin then support for it in near future.
Thanks
Customer

Posted by: gunzanrozes, Jul 19, 2016 at 04:21 (8 year ago)

Could you please also look at page load speed while you in back end? sometimes my site will take 70 seconds to load when cache is cleared. About 15 seconds to load if cache is on. thank you
Customer

Posted by: Kazim Vu, Jul 19, 2016 at 09:00 (8 year ago)

Hi gunzanrozes!
We are very sorry about this problem. Please using some methods below to improve the loading speed:
1. Install Supper cache plugin
2. Enable Ajax on your site as the attachment screenshot.
3. Contact with your hosting administrator to increase the speed
Hope it useful for you!
Thanks!

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Filter By Review is now broken. Is that why it not in Demo? See pic, please fix.

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