HomeSupport systemPrestashopLoganceediferent carriers for different products
  • Customer

    diferent carriers for different products

    Posted by: marcmvp Jun 28, 2016 at 19:36 (8 year ago)
    Please see attachment.

    I have different shipping methods for different products, when this is the case the screen shows as the attachment. It should say somenthing, not hidden.


    dif-ship-dif-prod-2-5772d1ae73eef.png
  • Customer

    Posted by: marcmvp, Jun 29, 2016 at 10:40 (8 year ago)

    The problem is when you choose 2 products that have different shipping. In your attached file you only have selected 1 product or diferent products with the same shipping method. Please re-check choosing an "hedonist" chair and a "enigma" chair and you'll see.

    Please see attachment of how it looks in another site I have this set, and it is the default page of prestashop.
  • Customer

    Posted by: marcmvp, Jul 5, 2016 at 07:35 (8 year ago)

    please find below
  • Customer

    Posted by: marcmvp, Jul 12, 2016 at 17:14 (8 year ago)

    Hi I think I am not explaining the issue correctly.
    We don't have problems when we have two different shipping methods when each shipping method works for all the products.
    The issue is when for a product of let's say 40kg we have one shipping method because our usual shipping method only delivers up to 20kg so we use another shipper for more than 20 kg. Here is the issue, if a customer selects a product of less than 20kg and one of more than 20kg it should appear something like the attached file that specify for each product how it would be delivered. Not just blanked.
  • Customer

    Posted by: marcmvp, Jul 19, 2016 at 19:31 (8 year ago)

    Hi

    I was trying the process and now find an strange error when creating a new user on the one page checkout. Please see attached file. I have changed to 5 step and works but I want the 1page.

    I tried to figure out but didn't find any solution in the corresponding file.

    Please check it with your coder, that wasn't happening before.

    Thank you.

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