Kutethemes

Customer

Header / Theme Options

Posted by: wizshop Jun 8, 2016 at 07:36 (9 year ago)

Hi Jennifer again,

My header and footer options aren't all there...
can you please check why?
Thanks!

Customer

Posted by: wizshop, Jun 8, 2016 at 11:00 (9 year ago)

sure
Customer

Posted by: wizshop, Aug 5, 2016 at 13:33 (8 year ago)

Hi
we have AGAIN problems with the header
in this page: http://danlar.wizshop.co.il/ , i want to present the default header (header1)
but it's not visible in the page.
PLEASE help us
Customer

Posted by: Kazim Vu, Aug 6, 2016 at 09:03 (8 year ago)

Hi wizshop,
We checked your site and got the same problem as you mentioned. We will discuss with our developer and answer you as soon as possible.
Thank you.
Customer

Posted by: wizshop, Aug 7, 2016 at 05:13 (8 year ago)

Thank you Kazim , i will wait for your answer
i don't know why , but it seems like every time that i am creating a new header (in "Header/Footer >> New") , the content from the demo header (Header1) disappears
Customer

Posted by: Kazim Vu, Aug 8, 2016 at 02:56 (8 year ago)

Hi wizshop,
We can not connect your site. Please check it and let us know why?
Thank you.
Customer

Posted by: wizshop, Aug 8, 2016 at 06:44 (8 year ago)

do you enter http://danlar.wizshop.co.il/ ?
Customer

Posted by: Kazim Vu, Aug 9, 2016 at 00:10 (8 year ago)

Hi wizshop,
Yes wizshop, we are checking and answer you as soon as possible
Thank you.
Customer

Posted by: Kazim Vu, Aug 10, 2016 at 09:53 (8 year ago)

Hi wizshop,
We are sorry but it is too hard to support with your language and layout Right to Left. Let us know which is the home page you use? We check in backend>>Settings>>Reading>>and see the font page is "main". However when we return Dashboard>> Pages we do not see where is your "main" page?
Thank you.
Customer

Posted by: wizshop, Aug 10, 2016 at 11:14 (8 year ago)

Hi Kazim,
sorry fir that :)
i defined now "Danlar" as the main page.
please try again ...
Customer

Posted by: Kazim Vu, Aug 11, 2016 at 10:10 (8 year ago)

Hi wizshop,
We can not connect to your host. Please let us know what 's the reason?
Thank you.
Customer

Posted by: wizshop, Aug 11, 2016 at 10:53 (8 year ago)

to the dashboard?
you enter http://danlar.wizshop.co.il/ ?
Customer

Posted by: wizshop, Aug 11, 2016 at 11:41 (8 year ago)

we have no problem with that
please try again -
http://danlar.wizshop.co.il

i have to say that all this thing is really too long,,i have a client that waits to his website,.
if it wont be solved till tomorrow; i will change the theme in this website and we will see how to move further with this problems cause till now we really can't use it...
Customer

Posted by: Kazim Vu, Aug 12, 2016 at 00:58 (8 year ago)

Hi wizshop,
It works, please check it.
If you have any question, please contact us.
Thank you.
Have a nice day!
Customer

Posted by: wizshop, Aug 14, 2016 at 06:45 (8 year ago)

hi Kazim
it's written that the theme supports RTL
i need the header to be from right to left (logo in the right , menu in the left) in the hebrew pages
how do i do it?
Customer

Posted by: Kazim Vu, Aug 15, 2016 at 02:18 (8 year ago)

Hi wizshop,
We got your issue. Could you send us your FPT Account via "Secret information"? We want cho check directly your site.
Thank you.

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