HomeSupport systemPrestashopSuperShopSize Chart & Revolution Slider on mobile
  • Customer

    Size Chart & Revolution Slider on mobile

    Posted by: pereruiz May 20, 2015 at 14:35 (10 year ago)
    Hi,
    We have recently installed your Supershop Theme and we have some issues.

    1. Size Chart button do not appear on product page

    2. Revolution Slider does not display properly on mobile (Image size too big)

    Please find enclosed the info regarding username & Password on secret information section
  • Customer

    Posted by: comprope, May 21, 2015 at 15:58 (10 year ago)

    how to add a block similar to http://support.ovicsoft.com/public/uploads/attachment/555d9edf4e9d9.jpg with info of shop?
  • Customer

    Posted by: pereruiz, Jun 2, 2015 at 15:54 (9 year ago)

    Hi Emilyle,

    Regarding the issues we reported:

    1. Size Chart button do not appear on product page. OK it's solved.

    2. Revolution Slider does not display properly on mobile (Image size too big). It's not solved. Please find enclosed some examples in the image below.

    Thanks in advanced

    Pere

  • Customer

    Posted by: pereruiz, Jun 9, 2015 at 08:44 (9 year ago)

    Hi Emilyle,

    Have you been able to make any progress on the issue reported?

    Thanks in advanced,

    Pere
  • Customer

    Posted by: pereruiz, Jun 16, 2015 at 09:23 (9 year ago)

    Dear Emilyle,
    We have recently updated the new version of the supershop theme but our issues have not been solved.
    Now, revolution slider displays OK on low resolution screen formats (1024x768) but when you scroll down the page, the slider falls causing a disgusting effect.

    Also the Revolution Slider still does not display properly on mobile (Image size too big). It's not solved.

    Please find enclosed some examples in the image below.

    We are planning to go to production (make public the site) at the end of this week, so please, try to solve this issue with utmost urgency.

    Regards,

    Pere




  • Customer

    Posted by: pereruiz, Jun 16, 2015 at 10:38 (9 year ago)

    Hi Emilyle,

    Forget about the issue regarding Revolution Slider not displaying properly on mobile. We have found a workaround that solve this issue.
    Please concentrate on the other issue, regarding the ugly effect of the Revolution Slider when you scroll down. (the slider falls down with the scroll movement)

    Thanks in advanced!

    Pere
  • Customer

    Posted by: pereruiz, Jun 19, 2015 at 11:07 (9 year ago)

    Thanks Emilyle! Now it's OK.
    What did you change?

    Pere

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