• Customer

    Problems with the template Supershop

    Posted by: VidalGastrou May 20, 2015 at 09:12 (10 year ago)
    Hello

    I need urgent help because just bought the Supershop template and did not work well, as you can see in the picture that the vertical menu and the Sliders or other finciones attachment does not appear when I edit I can not and I get this message javascript: void (0) in the lower left.

    I beg urgently solve

    In secret information I pass the ftp access files plntilla and access to administration panel of prestashop, I hope this is safe and not compromised the safety of my web.

    I hope they can fix.

    A greeting and thanks.

    555c5011e4135.png

  • Customer

    Posted by: VidalGastrou, May 21, 2015 at 10:23 (10 year ago)

    Hello

    I see that on the web the vertical menu and the Sliders longer appears, but from where I set to change the content and put my categories and others, in the module Supershop - Vertical Menus Mega nothing appears Module

    As I can edit and configure?

    A greeting and thanks for all
  • Customer

    Posted by: VidalGastrou, May 21, 2015 at 10:25 (10 year ago)

    hello

    Now we return to send the ftp access, I'm checking
  • Customer

    Posted by: VidalGastrou, May 21, 2015 at 10:35 (10 year ago)

    hello

    I checked the ftp access with FileZilla and if you connect, I pass you the access data, Hope can connect, and tell me

    a greeting
  • Customer

    Posted by: VidalGastrou, May 21, 2015 at 11:21 (10 year ago)

    Hello

    I appreciate the effort they are doing to fix my website, but I can not configure almost any element of the template

    I hope you can solve

    A greeting and thanks for everything
  • Customer

    Posted by: VidalGastrou, May 22, 2015 at 11:10 (10 year ago)

    Hello Emilyle

    Excuse me but urges it ready, but I understand that it takes time and I appreciate the effort, the staff is great but for now I can not edit it.

    You still can not connect via ftp? I checked with FileZilla and if you can, tell me if you need anything and I loved the command.

    I await your response.

    A greeting and thank you very much.
  • Customer

    Posted by: VidalGastrou, May 24, 2015 at 10:21 (10 year ago)

    hello

    I'm desperate, I can not manage or change anything in the template, I need you to fix me please.

    A greeting.
    Vidal Garcia.
  • Customer

    Posted by: VidalGastrou, May 25, 2015 at 09:12 (10 year ago)

    hello

    The site URL is this:http://www.doortoshops.com/

    Tell me that is exactly what they need and sent

  • Customer

    Posted by: VidalGastrou, May 25, 2015 at 09:14 (10 year ago)

    hello

    What I need is that modules that manage the template function properly to edit and customize.
  • Customer

    Posted by: VidalGastrou, May 25, 2015 at 11:07 (10 year ago)

    hello

    My team Hosting unlocked IP, as will know it was for security reasons, and can be accessed via ftp to access data I sent them before, access is the template files, if you need to access something else I get that.

    I hope it can be solved as soon as possible.

    A greeting and thanks.
  • Customer

    Posted by: VidalGastrou, May 26, 2015 at 10:10 (9 year ago)

    Hello

    I get the message, they are unblocked IP

    I need to deitar the web, menus and everything else, there are things that if I can but most of the modules can not edit them.
  • Customer

    Posted by: VidalGastrou, May 26, 2015 at 17:19 (9 year ago)

    Hello

    I urgently need to solve the problems with the staff, I need to edit properly, I'm desperate.

    A greeting.
  • Customer

    Posted by: VidalGastrou, May 27, 2015 at 08:53 (9 year ago)

    hello

    I have to do it from phpMyadmin?
  • Customer

    Posted by: VidalGastrou, May 27, 2015 at 10:48 (9 year ago)

    Hello

    And did what they told me, I still can edit almost anything in the template, or menus with Supershop modules - Advanced Top Menu and Supershop - Vertical Menus Mega Module, or other things on the web, need urgent help please.
  • Customer

    Posted by: VidalGastrou, May 27, 2015 at 12:13 (9 year ago)

    Hello

    Editat and menus but can get double that I edit and those who are in the workforce, as can be removed to give just that I edit, to see if I can solve, but it seems that as things can go editing .

    Thank you very much.
  • Customer

    Posted by: VidalGastrou, May 27, 2015 at 15:55 (9 year ago)

    Hello

    I need to remove the menus that are in the template, I can already edit mine, but both appear, as I can remove?

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