• Customer

    Functionality issues

    Posted by: saturnis Apr 14, 2016 at 19:15 (9 year ago)
    Hello,

    First I want to mention that the theme is installed in a subfloder of the main domain, as the new site is under development and the old site must be functioning. If needed, you have the admin connection data in secret information area.

    Now the issues:

    1. I have 3 products of which do not display product description in frontend (it briefly shows but then it disappears), althought it is added in backend. The issue is only with these 3, the other are fine. And I cannot figure why. I couldn't find anything wrong when editing the product. So please may be you can figure out what is going on.

    http://unicatbiju.ro/new/product/bijuterii-set-bright-white-swarovski-elements-2811/
    http://unicatbiju.ro/new/product/bijuterii-set-cream-luxury-swarovski-elements-7851/
    http://unicatbiju.ro/new/product/bijuterii-set-white-pearl-swarovski-elements-0498/

    2. The current version of Visual Composer is no longer compatible with the latest version of Wordpress (4.5), therefore I can no longer see the elements when I edit, which makes this important feature of the theme unusable. There is an update to the latest version of VC (4.11.2) addressing this compatibility but since I do not own the license I am not able to perform it automatically. Could you provide with this version? I am assuming you must have the license.

    3. In single product display I have 'Similar products' section which displays very large images of those products (see capture). Is there a way to make those smaller? I couldn't find anything in documentation.

    Thank you very much!

    Kind regardas,
    Bogdan

    capture-570fec5b1981b.jpg

  • Customer

    Posted by: saturnis, Apr 15, 2016 at 20:38 (9 year ago)

    Hello there,

    3. It's perfect now, it worked.

    Another thing. There is a big difference between the product image displayed in product page and catalog. In product page you can see the whole product, while in catalog only a part of it, which is not ok (screenshot attached). How cand I do to have the whole product in catalog? I've tried to resize catalog image in Woocommerce setup, but no use. The image got smaller indeed, but I cannot see the whole product.

    What is the difference between checking and unchecking hard crop?

    Thanks and regards.
  • Customer

    Posted by: saturnis, Apr 16, 2016 at 03:33 (9 year ago)

    Hello,

    Besides the issues described in the previous message, I must come again upon the 'similar products'. It looks fine when using main theme. But when using child theme it still shows very large images. And I needto use the child theme. So please help me with that.

    Another thing, when in catalog view, products on sale show the 'sale' label. Is it possibile to also show the percent amount of the sale? Something like the way is displayed on the sidebar's 'promotions' widget, in single product mode.

    Thanks and regatrds.
  • Customer

    Posted by: saturnis, Apr 20, 2016 at 08:27 (9 year ago)

    Hello,

    Thanks for all your answers. Regarding the child theme problem, I have attached you a comparison screenshot main theme/child theme.

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible