HomeSupport systemWordPressBoutiqueList of issues
  • Customer

    List of issues

    Posted by: fynessdesign Mar 28, 2016 at 18:52 (9 year ago)
    1. Where do I add google analytics code?
    2. is there any way to disable product second image on hover just on mobile?
    3. if i add any css in theme options then if theme is updated, that css will remain, right?
    4. can you tell me where the html for "SELECT OPTIONS" buttons? you can see what i mean on my home page on the Featured Products when you hover. Or can i simply remove the "select options" hover. so the only thing that happens when you hover is the image changes to the second picture and the user can click on the picture to view the product.
    5. how can i get my product images to display at higher resolution on mobile? can you tell me where to change sizing for this?
    6. i can't seem to be able to add a banner/slider to product category pages. how can i do this?
  • Customer

    Posted by: fynessdesign, Apr 5, 2016 at 05:30 (9 year ago)

    my replies are written in bold red text.
  • Customer

    Posted by: fynessdesign, Apr 5, 2016 at 05:50 (9 year ago)

    1. You mentioned that I need to contact my host to increase my memory, but my php upload memory size is already set to its maximum of 128MB
    Is there anything else i can do because I haven't had any memory issues with any other theme i've used.

    2. I want to enlarge my main logo so it displays higher resolution on mobile. When I upload a larger size from theme options, the actual size displayed on the site is huge. I want to keep the current dimensions but with slightly higher resolution. Can you tell me how to do this?
  • Customer

    Posted by: fynessdesign, Apr 6, 2016 at 16:53 (9 year ago)

    Can I add the coupon code box on my checkout screen as well? is this an option in the theme or do i have to customize?
  • Customer

    Posted by: fynessdesign, Apr 6, 2016 at 17:19 (9 year ago)

    attached replies.
  • Customer

    Posted by: fynessdesign, Apr 10, 2016 at 18:51 (9 year ago)

    I see that you hid the main title but now I want to add a title as I showed you in the video and it doesn’t save. Please watch the video again. http://screencast.com/t/5z9UklhO
  • Customer

    Posted by: fynessdesign, Apr 12, 2016 at 04:25 (9 year ago)

    you said you were going to fix my favicon. it still wont update to what i've uploaded.
  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 04:56 (9 year ago)

    my site is all messed up. how do i update the theme??
  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 05:06 (9 year ago)

    here is my current version. see attached.
    when i download the theme again from theme forest, it seems to be the same version.
  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 05:08 (9 year ago)

    im also seeing this error. see attached. will this be fixed once i update the theme?
  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 05:33 (9 year ago)

    Disregard all previous comments.
    i believe i figured out how to update my theme and i see many changes. which is great. however, my home page seems to display the sidebar widget which isn't supposed to be there.

    also it looks like the css i updated in my child's theme isn't displaying. when i view my themes.. i don't even think i see the child's theme anymore. i did have all these changes in my child's theme so im EXTREMELY FRUSTRATED that my changes are gone even though i was told that as long as i have these changes in child's thme and update the main theme that the changes will remain.

    Please let me know how to fix this.
  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 06:17 (9 year ago)

    is there any way to revert my css back to earlier today before i overwrote the theme with the new update?
    it seems that i saved the wrong style.css into my childs theme.
  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 19:14 (9 year ago)

    can you please tell me SPECIFICALLY what files were updated in the new update? i've located a back up of my site. but im having trouble merging the child and the new theme. if you can tell me the change log for this update, this will help.

    The other issue i see is my css. the css file i have in my child theme is attached. However, the css that has all my styling changes isn't ../kute-boutique/style.css but rather is inside the css FOLDER. so how do i place this css in my child theme without overwriting the other css, which i assume i need as well?
    Please clarify.
  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 19:25 (9 year ago)

    OR CAN YOU DO THIS FOR ME. I restored my site. without any update.
    can you please update my theme but i want my old css to apply. i've attached my backup site file here so you can find the css file i want to keep. and help me place it in the child theme folder.
    Thank you

  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 19:55 (9 year ago)

    can you make sure my home page doesn't have a sidebar . for some reason the side bar widget is displaying on my home page. and the option to make the home page full width template is gone so i dont know how to fix it.

    Also, my favicon is still not updating.
  • Customer

    Posted by: fynessdesign, Apr 15, 2016 at 19:58 (9 year ago)

    nevermind about the full width. apparently you guys removed the dropdown and i did full width by clicking on the layout icons.
  • Customer

    Posted by: fynessdesign, Apr 19, 2016 at 20:57 (9 year ago)

    CAN YOU UPDATE MY THEME FOR ME. I restored my site. without any update. So it currently needs to be updated to the new version theme.
    can you please update my theme but i want my old css to apply. i've attached my backup site file here so you can find the css file i want to keep. and help me place it in the child theme folder.
    Thank you
  • Customer

    Posted by: fynessdesign, Apr 27, 2016 at 18:55 (9 year ago)

    once i updated my theme... see attached.. ive marked so on mobile the shop page displays products in 2 columns. but it is not doing on the live site.
  • Customer

    Posted by: fynessdesign, Apr 28, 2016 at 15:22 (9 year ago)

    Did you have any chance to take a look at my site from our skype conversation?
  • Customer

    Posted by: fynessdesign, May 2, 2016 at 17:42 (9 year ago)

    it's not a screenshot i can send you. you have to look the website on a mobile phone and you will see the screen moves left and right. it isn't mobile friendly. mobile friendly the screen shouldn't move left and right. it was correct when the shop page was 1 column with the latest theme update. but then when you fixed the 2 column display for me, it started scrolling left and right again.
    i shouldn't be able to move the mobile screen on my phone left and right.
  • Customer

    Posted by: fynessdesign, May 2, 2016 at 17:45 (9 year ago)

    see attached

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