• Customer

    Unable to install theme

    Posted by: johanohlin2 Mar 23, 2016 at 10:14 (9 year ago)
    Hi,

    I can't seem to install the theme from the zip file provided in the download. An error message (attached) just appears say try again. Could you please help?

    snip_20160323101121-56f26c711e8ed.png

  • Customer

    Posted by: mikzdev, Mar 23, 2016 at 12:23 (9 year ago)

    Hi, I´m not a member from Kutethemes support... but I think I can help you.
    This error is not in theme but in your hosting default configuration.

    If you have access to "php.ini" in your host, modify or add following code below:
    max_execution_time 60
    memory_limit 128M
    post_max_size 48M
    upload_max_filesize 48M

    If you can´t do it, ask your hosting about it.

    Or you can unzip the folder name "kute-boutique" inside of "wp-content/themes/" if you prefer to do it manually.
  • Customer

    Posted by: johanohlin2, Mar 23, 2016 at 16:42 (9 year ago)

    Thanks mikzdev, I did it manually and that worked

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