HomeSupport systemPrestashopLoganceeVarious Layout problems
  • Customer

    Various Layout problems

    Posted by: occhialiretro Mar 23, 2016 at 02:21 (9 year ago)
    Dear Ovic,
    i have successfully installed your beautiful Logancee template, but i will contact because i have some display problems (from the outset). I have activated the Sidebar Various option.

    - In the side menu, the arrows for submenus are not displayed. It appears only next to "Home", but it has no submenus! I have attached a screenshot. Please fix it.
    - Within the products sheets, to the title is added automatically a letter "T" at the end! Please remove this "t".
    - Inside the page http://www.myretro.it/it/contact-us how can i change the details of Phone, Address and Email? I can not find the edit section or module.
    - In view of the site on tablets, a problem occurs when you rotate the tablet from portrait to landscape: the Language bar disappears and currency.

    I hope you can fix it all soon. I have finished configuring the basic structure of the site, and i have to load only products. I wait so these corrections to conclude the job.

    Thank you very much.

    side-menu-56f1fd9cdb40a.png
  • Customer

    Posted by: occhialiretro, Mar 26, 2016 at 22:30 (9 year ago)

    Dear Emilyle,
    Thanks for the reply. I found another serious problem to the template: in the checkout do not display all payment methods, even though they are properly activated.

    In particular it lack the visualization of the following payment methods: Moneybookers, Wire Transfer, Check, Squeezol.
    I have attached a picture with all enabled payments, and those which are instead displayed (only 2).

    Please kindly to resolve as soon as possible all the problems I reported there. I really urgent need to complete the job and go online.
    Thank you.
    Roberto
  • Customer

    Posted by: occhialiretro, Mar 29, 2016 at 20:04 (9 year ago)

    Hi friend,
    You were right, there was a restriction on certain methods of payment in Italy. Now I removed it and everything works. Thanks so much.

    I saw that you fixed the bug of the arrows, but persists the problem of the letter "T" in product titles, and the Language/Currency bar on the tablets. At what point are these repairs?

    Best Regards!
    Roberto
  • Customer

    Posted by: occhialiretro, Mar 30, 2016 at 13:06 (9 year ago)

    OK thanks. But you have to show me how to do the upgrade without losing all the work done so far. I'm really worried about that

    indeed i appreciate if you can do directly all the necessary updates.

    Thank you
  • Customer

    Posted by: occhialiretro, Apr 1, 2016 at 09:18 (9 year ago)

    Dear friend,
    It is becoming embarrassing wait all this time to solve a couple of problems (which apparently do not seem complicated).

    We are in a bad position with my colleagues, because we are late with the work. And we need to have the fully functional site in order to proceed. You can gently solve these little bugs as soon as possible?

    Thanks.
    Best Regards
  • Customer

    Posted by: occhialiretro, Apr 3, 2016 at 18:53 (9 year ago)

    Hi friend,
    I updated the template to the new 1.1.3 version, and finally resolved the problem of the "t" in the titles within the product sheets. So I want to update you on the situation, because there are still 2 major issues:

    1. Parallax page with the navigation bar has disappeared (despite the module is properly activated).
    2. In view of the site on tablets, a problem occurs when you rotate the tablet from portrait to landscape: the Language bar disappears and currency.

    You can fix asap?
    Thank you
  • Customer

    Posted by: occhialiretro, Apr 5, 2016 at 14:44 (9 year ago)

    Perfect now works again parallax page.
    Ok so right now everything essential is working. So I have no further requests at the time. I look only to correct the tablet rotate problem in the future.

    Thank you and good day ;)
  • Admin

    Posted by: james, Apr 7, 2016 at 10:07 (9 year ago)

    Hi mate

    If you have other questions, do not hesitate to contact with me.
    Ah, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

    Thank you very much!
    Best regards

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