• Customer

    Theme failing to install

    Posted by: LDMW88 Mar 17, 2016 at 15:54 (9 year ago)
    Hi there, I bought the boutique theme, I have tried to upload it twice into my wordpress site but it keeps coming back saying

    "Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed."

    Can you help please?
    Thanks

  • Customer

    Posted by: LDMW88, Mar 18, 2016 at 10:21 (9 year ago)

    Where will I find Cpanel?
  • Customer

    Posted by: LDMW88, Mar 18, 2016 at 10:47 (9 year ago)

    My hosting isn't with Cpanel?
  • Customer

    Posted by: LDMW88, Mar 18, 2016 at 12:25 (9 year ago)

    I have filezilla, and have uploaded the information already?
  • Admin

    Posted by: james, Mar 19, 2016 at 13:50 (9 year ago)

    Dear mate,

    It is midnight here. We will help you to setup it tomorrow my time (Sunday).
    Hope that: it is OK with you.

    Many thanks for your patience!
    James
  • Customer

    Posted by: LDMW88, Mar 19, 2016 at 15:31 (9 year ago)

    Thanks
  • Customer

    Posted by: LDMW88, Mar 21, 2016 at 09:39 (9 year ago)

    Here it is, I copied direct from my webhosting
  • Customer

    Posted by: LDMW88, Mar 23, 2016 at 12:41 (9 year ago)

    I have contacted them. Please try again. Thanks

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