• Customer

    Issues after an almost fresh installation (added languages, currencies and a custom logo)

    Posted by: Sichroteph Mar 4, 2016 at 07:41 (9 year ago)
    Thanks for helping me out, you theme is beautiful but I am dealing with multiple issues:

    On internet explorer and firefox with the parallax layout:
    - The slide image has an offset
    - The main menu is not visible
    - I couldn't find a was to add a module in the layout builder (seems to work with other layouts)

    Here is a screenshot:
    http://i.imgur.com/fv7luHE.jpg

    On internet explorer and firefox, in every layout :
    After sliding in a parallax page (contact page page for example) the logo become huge:
    Screenshot :
    http://i.imgur.com/MA7yzx6.png

    Minor issue (to me):
    In the parallax layout, the "feature" menu doesn't slide, it slides the next image in the gallery instead.

    Lastly I noticed that adding a language doesn't translate anymore the pretashop front shop sentences, everything is blank and I am not sure if I will be brave enough to translate the 1500 sentences in 4 languages.

    It is not an issue, but I would love to know how can we change the main logo vertical position to center it with the menu.

    Thanks for your theme, I love the design and really want to stick with it.


  • Customer

    Posted by: Sichroteph, Mar 4, 2016 at 08:56 (9 year ago)

    Another issue on the parallax page (Firefox + internet explorer, works with chrome)
    The mouse scroll dosent get out from the video slide.

    This is too much for me to handle, I cannot work and considering the short amount of time I still have for finishing my project I would like to cancel my licence and be reimbursed.
    (Paypal account Christophe.Jeannette@gmail.com)


  • Admin

    Posted by: james, Mar 21, 2016 at 11:35 (9 year ago)

    Dear mate,

    This is Admin of Kutethemes.

    At first, many thanks for your great comments. They help us a lot of improving...my theme to make it better.

    May I check your site to see the issues more clear? Bcos some comments/things were fixed but you still commented. So I want to check your site to assure that the issues were fixed.

    About the refund... we do not have any permission to refund money for you. But I do not mind refunding...You can contact with themeforest, they will send me an email and then I will confirm to refund money for you.

    I'm hearing from you.
    James

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