374 topics
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Header shows in center of pages

By anasstash in WordPressDukamarket, Jul 30, 2021 at 15:00

Hi anasstash
Did you customize the theme? Could you please update to the latest theme version, it is the Dukamarket version 1.0.5. Please connect to me again if it's there. On my demo, it still work fine.
Regards,
Maason

3

By: Maason
14 hours ago Aug 4, 2021 at 23:38

Web Error 2

By magicherbs in WordPressEcotech, Aug 2, 2021 at 17:45

Hi magicherbs
The cause maybe by the js code. Let my coder check and inform to you when it's done.
Thank you and have a nice day.
Maason

7

By: Maason
8 hours ago Aug 5, 2021 at 05:38

Checkout - Unable to process order

By WhymLLC in WordPressBoutique, Jul 29, 2021 at 22:47

Hi WhymLLC
Could you please connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat and need more information from you.
Regards,
Maason

3

By: Maason
6 hours ago Aug 5, 2021 at 07:14

help with dukamarket

By alexishost1 in WordPressDukamarket, Aug 4, 2021 at 22:37

Hi alexishost1
You can choose one of these plugins, they are compatible with my theme: Dokan Multivendor Marketplace, WC Vendors, WC Marketplace, WCFM Marketplace.
Please contact to us when you get any problems, we will check and help you asap.
Have a nice day!
Maason

1

By: Maason
15 hours ago Aug 4, 2021 at 23:07

Cant use slide revolution

By props021 in WordPressBoutique, Aug 3, 2021 at 04:32

Hi props021
Could you please connect via skype: mod.kutethemes@gmail.com ? I would like to live chat and need more question from you.
Waiting your connection.
Maason

10

By: Maason
8 hours ago Aug 5, 2021 at 06:05

Menu location of TOP MENU is missing

By karamus in WordPressTechOne, Jan 19, 2021 at 16:38

I can not make the top menu dynamic for translation . Please how can I translate it or add a position create a new translated menu for it.
FYI i'm using Lingotek , PolyLang and locoTranslate.

More details. I'm able to make a translated home menu with the menu location created for ...

0

By: karamus
6 months ago Jan 19, 2021 at 16:38

Store name missing

By karamus in WordPressTechOne, Jan 19, 2021 at 16:40

Hi,
Please how can I add the stores (vendors) names under each product tile (or box) on the whole theme ?
FYI it is a marketplace created using WCFM and your template.

Best regards.
Karam

0

By: karamus
6 months ago Jan 19, 2021 at 16:40

Can't make the template wider

By karamus in WordPressTechOne, Jan 19, 2021 at 16:43

There is no problem to give an access but, Please can you enumerate the steps to do because i will have to redeploy your theme on another environment .
I sent you this request because i were not able to find it on the documentation.

Best regards.
Karam

2

By: karamus
6 months ago Jan 20, 2021 at 10:36

Mobile Menu Issues

By sirlojik in WordPressEcotech, Feb 8, 2021 at 11:06

Hi,

We are in the days off. I have sent your comments to my coders. They will double check and update for the theme if it has issues like what you commented. Then you can update for your site.

Many thanks for your great comments!

3

By: james
5 months ago Feb 14, 2021 at 07:11

Can't edit pages in wp bakery (Turan Theme)

By mantramediagroup in WordPressTuran, Feb 22, 2021 at 05:56

DONE. You should disable this mode: https://prnt.sc/103kkvs
Your hosting is quite low, the post_max_size is low. So you have to disable this mode to reduce capacity. It will load

Pls check your site then let me know

If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/21086670?s_rank=1 ...

2

By: yame
5 months ago Feb 22, 2021 at 09:33

Envy HTML Template

By ruv3000 in WordPressTuran, Mar 7, 2021 at 16:29

Hi, @ruv3000

Excuse me, are you asking for the Envy theme or Turan theme?
If you are asking for the Envy theme, please submit a new ticket for that template. We also update for your user. Please check and submit the ticket on the correct template. And take the screenshot, I will ...

1

By: yame
4 months ago Mar 8, 2021 at 07:44

I cannot make any settings/adjustments/Posts or any??

By Razzbap in WordPressTechOne, Feb 17, 2021 at 17:32

Yes, just take the screenshot then let me know what trouble you are getting, then I will access your site to check for you.
I cannot access your site with the old account: https://prnt.sc/10grppx Pls check again then provide me the correct one. I will help you to check.
Thank you!

19

By: yame
4 months ago Mar 9, 2021 at 07:02

product list in different sizes

By firatpeksen in WordPressTechOne, Mar 9, 2021 at 07:40

Hi, @firatpeksen

It is because the size of your images is not the same. They have the different sizes:
https://prnt.sc/10hlfjq
https://prnt.sc/10hlfqo
https://prnt.sc/10hlfy4
https://prnt.sc/10hlg50

So please re-cut your images so that they will have the same size.
Regards,
Yame

2

By: yame
4 months ago Mar 10, 2021 at 02:16

removing on back order tekst from product

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 15:34

Hi, @Noldastudio

My coder added the custom CSS in Child theme/woocommerce / product-styles / content-product-style-1.php
Pls check then let me know

Regards,
Yame

1

By: yame
4 months ago Mar 15, 2021 at 07:27

Translating woocommerce strings

By Noldastudio in WordPressBiolife, Mar 18, 2021 at 10:16

Hi, @Noldastudio

My coder said that this text would be translated in the Theme. But he did not understand why the file languages / biolife.pot in your site was an error so you could not find the text.
He also updated the file for you. And now you can translate the text ...

1

By: yame
4 months ago Mar 19, 2021 at 07:46

Buy Now button redirect

By devitsikhiseli in WordPressFlexon, Mar 20, 2021 at 17:51

If you want your site to be in another language, you can change your language here: https://prnt.sc/10t1ltj
You should provide me your admin account and take the screenshots to make your issues to be clearer then I will check faster for you

3

By: yame
4 months ago Mar 23, 2021 at 03:09

The page content duplicate

By MisrAlhadara in WordPressFlexon, Mar 31, 2021 at 05:20

Now it's done without the duplicated content issue.
Pls check your site then let me know

3

By: yame
4 months ago Apr 1, 2021 at 08:21

Voka

By Mahanii in WordPressVoka, Mar 24, 2021 at 21:44

Logo: You can replace here: https://prnt.sc/11204bf And remember to disable the Meta box: https://prnt.sc/11204is
So that all settings in Theme Options will be applied for your site
Bag: Do you want to change the text or icon? Pls let me know then I will guide you

15

By: yame
4 months ago Apr 2, 2021 at 01:35

Help with ADD GALLERY button using WCFM

By macjay2nd in WordPressTuran, Apr 14, 2021 at 03:00

I think none of the mobile devices are able to upload the multi images at the same time.
I see this button and it is designed to select muti items for choosing the images: https://prnt.sc/11u65ub.
You just can only select this button then upload your images (on the mobile version). This ...

9

By: yame
3 months ago Apr 22, 2021 at 03:16

cross-sells block-related on CART

By elenawebup in WordPressDigitalworld, Apr 26, 2021 at 15:55

He used the Child theme and remove this part for you.
Please activate the Child theme to check your site again.

3

By: yame
3 months ago Apr 28, 2021 at 02:36

Mobile menu issue

By elenawebup in WordPressDigitalworld, Apr 27, 2021 at 15:46

Hi, @elenawebup

I helped you to translate this text: https://prnt.sc/126c9w9
Is this what you mean?
I translated in Loco > Themes: https://prnt.sc/126cb0r

Pls check your site again then let me know
Regards,
Yame

1

By: yame
3 months ago Apr 28, 2021 at 03:03

Turn of Cart Module

By waynejb in WordPressTechOne, Dec 17, 2020 at 16:55

Because this is the fixed part of the header so there will not have any option to hide it. You have to use the CSS code to hide it

7

By: yame
3 months ago May 3, 2021 at 02:17

Theme vertical menu Categories

By honestdetails in WordPressMoozo, Apr 16, 2021 at 12:19

Okay. So I will close this ticket.
If you need any help, please submit a new one then we will help you to check.

If you are satisfied with this support, I really hope that you will spend a little time to rate for us on this website: https://themeforest.net/item/moozo-tools-woocommerce-theme/reviews/26453795

Thank you so ...

7

By: yame
3 months ago Apr 30, 2021 at 13:39

Product's thumbnails not showing images

By honestdetails in WordPressMoozo, Apr 30, 2021 at 10:52

Now I get his answer:
It is because the product images might be imported incorrectly. You can use the plugin: Regenerate Thumbnails, it will help you.
My coder already installed this plugin and regenerated it a part of all because your site has a lot of images (more than 1000 images) so ...

5

By: yame
2 months ago May 12, 2021 at 03:30

Error Search flexon_header_search

By keweymarketing in WordPressFlexon, May 17, 2021 at 13:59

Hi,

Thanks for your patience. Today I get feedback from my coder.
It's done: https://prnt.sc/13bvy5x. He has fixed it. You also can un-tick this box to search the products with their names: Woo > FiboSearch > Autocomplete: https://prnt.sc/13bvva5
Pls check your site then let me know.

If you are satisfied with this support, I ...

2

By: yame
2 months ago May 24, 2021 at 03:07

Editing Popup color post clicking add to cart button

By Ojas311 in WordPressHealthyFood, May 18, 2021 at 16:35

DONE. My coder has added the CSS code in Theme Options:

.growl.growl-notice{
background-color: #83B8D3;
}

You should take a backup of this CSS code when you have any change or update the theme.
Pls check again then let me know

Yame

2

By: yame
2 months ago May 19, 2021 at 03:36

How do i add the ocolus-dropdown on the left hand side like homepage 06

By andtay2001 in WordPressOcolus, May 18, 2021 at 14:12

Here I share with you the plugin in the drive below. Pls download then upload load for your site to use it.

4

By: yame
2 months ago May 20, 2021 at 08:33

Change on-hover color

By Ojas311 in WordPressHealthyFood, May 19, 2021 at 14:24

DONE. He added the css code in Edit Footer: https://prnt.sc/135sx0w
Pls check then let me know.

If you are satisfied with this support, hope that you will spend a little time to rate 5 stars for us on this website: https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. It's really worth to me. Thank you so much!

Regards,
Yame

2

By: yame
2 months ago May 20, 2021 at 08:36

Arrows to slide products

By Ojas311 in WordPressHealthyFood, May 19, 2021 at 14:27

You can edit the shortcode of that product on the Edit page to activate the nav back/next button: https://prnt.sc/135t3vv

Pls check then let me know
If you are satisfied with this support, hope that you will spend a little time to rate 5 stars for us on this website: https://themeforest.net/item/healthyfood-multipurpose-woocommerce-theme/reviews/22248084. It's really ...

3

By: yame
2 months ago May 20, 2021 at 08:40

Category

By indbr in WordPressBoutique, Mar 17, 2021 at 03:48

Once again, I don't see the same issue with yours: https://drive.google.com/file/d/1-3GpqtnABiWDKLxIjfYeZoCFhD7_ADwF/view?usp=sharing

23

By: yame
2 months ago May 21, 2021 at 10:06

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