633 topics
Can't make the template wider

By karamus in WordPressTechOne, Jan 19, 2021 at 16:43

There is no problem to give an access but, Please can you enumerate the steps to do because i will have to redeploy your theme on another environment .
I sent you this request because i were not able to find it on the documentation.

Best regards.


By: karamus
9 months ago Jan 20, 2021 at 10:36


By salva_opus in PrestashopBoutique, Jan 19, 2021 at 14:16

My coder edited for you.
He removed the loading on your site. It does not work on version
Pls check your site again then let me know


By: yame
8 months ago Jan 27, 2021 at 02:10

Breadcrumb issue in some pages

By jarcopower in PrestashopBoutique, Mar 4, 2021 at 17:14

Correct, I need to translate title of breadcrumb. In my last post you have got the text of pages that remain to be translated.



By: jarcopower
6 months ago Mar 30, 2021 at 14:31

KuteShop issues in less files

By ingenierosweb in HTML TemplatesKuteShop, May 24, 2020 at 00:47

There are many tools in Google so that you can convert from css to less. You can search to do this.
For example, this one is the suggestion of my coder: http://beautifytools.com/css-to-less-converter.php



By: yame
a year ago Jun 2, 2020 at 07:34

RTL version

By khaled_alsaadi in HTML TemplatesTechone, Jul 8, 2020 at 15:25

Hi @khaled_alsaadi,

First of all, I would like to notice that we do not mention that this template supports for the RTL version: https://prnt.sc/tf1ugf
Maybe you made a mistake when purchasing the wrong template. Please check again and let me know



By: yame
a year ago Jul 10, 2020 at 01:03

Wordpress Theme

By Onex123 in HTML TemplatesBiolife, Jul 27, 2020 at 13:38

You can submit the request on Envato then the Admin will check for you. Please note clearly your reason.


By: yame
a year ago Jul 31, 2020 at 07:36

Logancee theme - (post?) installation problems

By peppericci in PrestashopLogancee, Sep 29, 2020 at 12:47

That's great, Peppe.
So do you need any assistance on this ticket?
May I close it? You can submit a new one and provide me your admin + FPT account, take the screenshots then we will help you to check

Have a nice weekend.


By: yame
a year ago Oct 3, 2020 at 10:56

Frontend is blank after installation

By pilietis in PrestashopLogancee, Oct 8, 2020 at 14:03

You provided the incorrect URL.
It's not http://lazdos.webzo.lt/admin381aa1fd3, I tried with this: http://lazdos.webzo.lt/admin442usuvcp
And I see the front end has the full content. Could you pls check it again?
scr: https://prnt.sc/uzpf0g
scr: https://prnt.sc/uzpfeo


By: yame
a year ago Oct 15, 2020 at 08:40


By sweezer in PrestashopSuperShop, Oct 30, 2020 at 07:35

Hi @sweezer,

Please provide me your FTP account then my coder will help you.



By: yame
11 months ago Nov 2, 2020 at 07:11

Website slow homepage and armenia ads not found on elementor keeps showing

By alzu in PrestashopSuperShop, Aug 17, 2020 at 07:38

It's the problem with the cache.
He cleared the cache on your site and it works again: https://prnt.sc/vd4vb7
Also, you should update the database of Woo: https://prnt.sc/vd4vwy. It is really important.


By: yame
11 months ago Nov 4, 2020 at 08:35

How to change to one page checkou

By nmpashov in PrestashopBoutique, Nov 3, 2020 at 21:33

Here you are: https://addons.prestashop.com/en/express-checkout-process/6841-one-page-checkout-for-prestashop.html
You can buy this module to solve your issue.


By: yame
11 months ago Nov 5, 2020 at 09:07

dossier img manquant dans le fichier ZIP

By referencersites in PrestashopBoutique, Nov 11, 2020 at 12:32

DONE. My coder installed the theme for your site. Pls check then let me know


By: yame
11 months ago Nov 16, 2020 at 04:00

bug top menu with safari

By referencersites in PrestashopBoutique, Nov 16, 2020 at 19:23

DONE. My coder fixed for you: https://prnt.sc/vl690t

Pls check again then let me know. I hope that with this support, you will re-rate with 5 stars for my team. It's really worth to me. Because the last time, I really did not understand you mean and you even did not provide ...


By: yame
11 months ago Nov 18, 2020 at 03:28


By javiervalero in PrestashopSuperShop, Nov 9, 2020 at 20:42

You're welcome.
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/supershop-multipurpose-responsive-prestashop-theme/reviews/10186257 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!


By: yame
11 months ago Nov 20, 2020 at 01:18


By laruedanaturalBB in PrestashopLogancee, Nov 30, 2020 at 06:11

You're welocme. So I hope that you will rate with 5 stars for my team ^^
Thank you so much!!!


By: yame
10 months ago Dec 3, 2020 at 07:55


By salva_opus in PrestashopBoutique, Dec 21, 2020 at 20:53

yeah, I replied to that ticket. Pls check

Thank you!


By: yame
8 months ago Jan 27, 2021 at 02:11

Mobile Menu Issues

By sirlojik in WordPressEcotech, Feb 8, 2021 at 11:06


We are in the days off. I have sent your comments to my coders. They will double check and update for the theme if it has issues like what you commented. Then you can update for your site.

Many thanks for your great comments!


By: james
8 months ago Feb 14, 2021 at 07:11

Can't edit pages in wp bakery (Turan Theme)

By mantramediagroup in WordPressTuran, Feb 22, 2021 at 05:56

DONE. You should disable this mode: https://prnt.sc/103kkvs
Your hosting is quite low, the post_max_size is low. So you have to disable this mode to reduce capacity. It will load

Pls check your site then let me know

If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/21086670?s_rank=1 ...


By: yame
7 months ago Feb 22, 2021 at 09:33

Don't find the laber_Supershop_v17_quickstart.zip

By jason1122 in PrestashopSuperShop, Mar 6, 2021 at 17:01

Hi, @jason1122

I share the file via Drive for you in the Secret information box.
Pls check and download for your site

Thank you!


By: yame
7 months ago Mar 8, 2021 at 04:14

Envy HTML Template

By ruv3000 in WordPressTuran, Mar 7, 2021 at 16:29

Hi, @ruv3000

Excuse me, are you asking for the Envy theme or Turan theme?
If you are asking for the Envy theme, please submit a new ticket for that template. We also update for your user. Please check and submit the ticket on the correct template. And take the screenshot, I will ...


By: yame
7 months ago Mar 8, 2021 at 07:44

Changing theme folder name

By NatMes in PrestashopSuperShop, Mar 5, 2021 at 12:23

So if you want to change the name, pls change in the folder: theme.xml: https://prnt.sc/10gmihm and in the file: \laber_supershop_homepage1\config\theme.xml

Pls note that you must put the same name of the Folder and file xml then it will work


By: yame
7 months ago Mar 9, 2021 at 03:11

I cannot make any settings/adjustments/Posts or any??

By Razzbap in WordPressTechOne, Feb 17, 2021 at 17:32

Yes, just take the screenshot then let me know what trouble you are getting, then I will access your site to check for you.
I cannot access your site with the old account: https://prnt.sc/10grppx Pls check again then provide me the correct one. I will help you to check.
Thank you!


By: yame
7 months ago Mar 9, 2021 at 07:02

product list in different sizes

By firatpeksen in WordPressTechOne, Mar 9, 2021 at 07:40

Hi, @firatpeksen

It is because the size of your images is not the same. They have the different sizes:

So please re-cut your images so that they will have the same size.


By: yame
7 months ago Mar 10, 2021 at 02:16

How to edit footer right position "My Account" Menu?

By jason1122 in PrestashopSuperShop, Mar 8, 2021 at 16:01

Oh. That's great. I already asked the coder yesterday and he said that it was quite hard to check a problem if we could not have the domain to understand clearly (maybe he was too busy also, and he needed to check on a real site) So I still do ...


By: yame
7 months ago Mar 11, 2021 at 02:24

Laber Product Grid (Featured Product) is popping out where it is not supposed to be

By NatMes in PrestashopSuperShop, Mar 9, 2021 at 11:58

My coder said that he hid it for your site.
Pls check again then let me know


By: yame
7 months ago Mar 16, 2021 at 01:27

removing on back order tekst from product

By Noldastudio in WordPressBiolife, Mar 13, 2021 at 15:34

Hi, @Noldastudio

My coder added the custom CSS in Child theme/woocommerce / product-styles / content-product-style-1.php
Pls check then let me know



By: yame
7 months ago Mar 15, 2021 at 07:27

Do you have delivery date module and coupon module for prestashop?

By jason1122 in PrestashopSuperShop, Mar 13, 2021 at 15:18

You should buy the module for your site. It really wastes the time if we can make the module.
The coder is quite busy, mate.

Thanks for your understanding!


By: yame
7 months ago Mar 16, 2021 at 09:38

Translating woocommerce strings

By Noldastudio in WordPressBiolife, Mar 18, 2021 at 10:16

Hi, @Noldastudio

My coder said that this text would be translated in the Theme. But he did not understand why the file languages / biolife.pot in your site was an error so you could not find the text.
He also updated the file for you. And now you can translate the text ...


By: yame
7 months ago Mar 19, 2021 at 07:46

Envy HTML Template, responsive shop filter and login page

By ruv3000 in HTML TemplatesEnvy, Mar 8, 2021 at 08:57

Filter in mobile (responsive as you said) will be the popup. It will be open and closed when you click this button: https://prnt.sc/10t6raj
This sidebar button is in the mobile nav, when scrolling will appear.
This is the filter when it is open: https://prnt.sc/10t6sbo


By: yame
6 months ago Mar 23, 2021 at 07:17

Buy Now button redirect

By devitsikhiseli in WordPressFlexon, Mar 20, 2021 at 17:51

If you want your site to be in another language, you can change your language here: https://prnt.sc/10t1ltj
You should provide me your admin account and take the screenshots to make your issues to be clearer then I will check faster for you


By: yame
6 months ago Mar 23, 2021 at 03:09


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