548 topics
TOPIC POSTS LAST POSTER
Footer doesn't work

By andreaclp28 in WordPressArmania, Feb 2, 2021 at 21:28

DONE. My coder has updated the theme for you to solve this issue
Pls check again then let me know

8

By: yame
22 days ago Feb 9, 2021 at 08:15

Banner Disappearance

By petshopnaija in WordPressKuteShop, Feb 7, 2021 at 09:32

Hi, @petshopnaija

This is the reason why all your banner disappears. Because of this plugin: https://prnt.sc/yom10b
Perhaps you plan to build the header but it has an error in somewhere. Then it causes the error with .js
Also, you have 3 builder plugins. Just use only the Elementor plugin. It is enough.

Pls ...

1

By: yame
24 days ago Feb 8, 2021 at 02:51

themeforest-XXnK6tEH-mazano Theme for wordpress has missing style.CSS. #26075447

By sascha_B_ko in WordPressMazano, Feb 7, 2021 at 10:42

Hi, @sascha_B_ko

I helped you to re-install this theme. If you want to change to another homepage, pls select here: https://prnt.sc/yseapq
Now let check again then let me know

Regards,
Yame

1

By: yame
23 days ago Feb 9, 2021 at 03:07

Slider Not importing

By imranahashmi in WordPressKuteShop, Feb 5, 2021 at 09:08

This one: https://new-kuteshop.kute-themes.net/documentation/docs/
Hope that it is useful for you

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

5

By: yame
23 days ago Feb 9, 2021 at 03:16

vendor page

By sirlojik in WordPressEcotech, Feb 3, 2021 at 07:31

This is not the issue related to the theme. The theme does not intervene in "Store URL Base" as you said.

"i want to change the store base url to 's' it redirects to that search page" => This is the way that WordPress works. It's its rule.

"The option to change ...

7

By: yame
22 days ago Feb 9, 2021 at 08:14

Checkout page customization

By cbdbase in WordPressArmania, Jan 17, 2021 at 07:48

Hi, @Gergő

My coder checked and I make sure that I replied to this ticket.
I would like to send you again:

1. https://prnt.sc/zhfxao: if you want to move as your screenshot, so where will the red mark be in? Please make this clear then my coder will continue to check

2. https://prnt.sc/zhgf3e: This ...

6

By: yame
17 days ago Feb 14, 2021 at 14:24

Logo is not uploading properly

By sinontechs in WordPressEliah, Feb 9, 2021 at 12:54

Hi, @sinontechs

If your settings in Theme Options are not applied for your site, please edit your homepage: https://prnt.sc/zd7mxr > Scroll down then disable the Meta box mode in Custom Theme Options: https://prnt.sc/zd7p3y
Then all the settings in Theme Options will be applied to every page of your site

Regards,
Yame

1

By: yame
18 days ago Feb 13, 2021 at 14:56

Vertical menu Always Opened Even when button is toggled off

By Stuffshifter in WordPressArmania, Feb 6, 2021 at 21:27

Ah, you can edit your homepage, then scroll down the Edit page, then you will see the Custom Theme Options. There, you will see the Meta box mode

3

By: yame
22 days ago Feb 10, 2021 at 03:46

Remove archive title from frontend

By einrum in WordPressOcolus, Feb 8, 2021 at 12:36

DONE. He added css code in Theme Options. Please check and backup the code.

4

By: yame
17 days ago Feb 14, 2021 at 13:57

No demos showing up

By aglow in WordPressArmania, Feb 10, 2021 at 15:47

Hi, @aglow

Here you are, all demos show here: https://prnt.sc/z1cyhq

Regards,
Yame

1

By: yame
21 days ago Feb 11, 2021 at 02:26

Home page bugs Organic 03

By aglow in WordPressArmania, Feb 10, 2021 at 20:43

DONE. Pls check your site again then let me know:
https://prnt.sc/zd4jtn
https://prnt.sc/zd4kqk

5

By: yame
18 days ago Feb 13, 2021 at 14:27

Header Changes on Panel not working at all

By Evelynm in WordPressBiolife, Feb 12, 2021 at 09:59

Hi, @Evelynm

If all the settings in Theme Options are not applied for your site, please click Edit your homepage: https://prnt.sc/zdd3ro > Scroll down and disable the Meta box mode in Custom Theme Options: https://prnt.sc/zdd5ob

Pls do it and let me know if you need any help
Regards,
Yame

1

By: yame
18 days ago Feb 13, 2021 at 15:44

Problems with YITH Wishlist Premium (or any other wishlist plugin)

By josemalquijay in WordPressEcotech, Feb 13, 2021 at 02:46

Hi, @josemalquijay

Oh I see. My team will check if the demo site has the same problem.
So we will close this ticket. If you have other issues, pls submit a new one. We will check for you

Thank you so much!
Regards,
Yame

2

By: yame
17 days ago Feb 14, 2021 at 07:16

Upsell-Cross Sell broken

By indbr in WordPressBoutique, Feb 13, 2021 at 20:13

Hi, @indbr

This is an issue of this version of Woo.
We also get this on the demo site. So we have to wait for the next update version of Woo.

Hope you understand and be patient to wait.
Thank you!

Regards,
Yame

1

By: yame
17 days ago Feb 14, 2021 at 07:08

Oops... Slider with alias home 11 not found

By Stuffshifter in WordPressArmania, Feb 6, 2021 at 21:34

Because you added the slider named: Medicine: https://prnt.sc/zhlu0v but I don't see any slider on your site: https://prnt.sc/zhlv7m
I imported the slider from the demo site for you and now it works: https://prnt.sc/zhm29f
Pls check your site then let me know

Hope that you will rate with 5 stars for me. Thank you!

Regards,
Yame

3

By: yame
17 days ago Feb 14, 2021 at 15:17

Change social icons

By pocketwebshop in WordPressArmania, Feb 13, 2021 at 09:18

My coder said that it is impossible to change the links.
It just can remove these icons. If that, you can do it here: Theme Options / WooCommerce / Single Products / Enable Share

3

By: yame
16 days ago Feb 15, 2021 at 16:07

Category Menu - Header issue

By System1vytalmanager in WordPressBoutique, Feb 12, 2021 at 13:18

Ahh because I had to click here to take it: https://prnt.sc/zm98z9

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

3

By: yame
16 days ago Feb 15, 2021 at 15:30

how do I remove cart from menu

By IslamYCB in WordPressArmania, Jan 28, 2021 at 11:15

You're welcome.
So if all your issues were solved, can I close this ticket?
Pls submit a new one when you need help

Regards,
Yame

13

By: yame
16 days ago Feb 15, 2021 at 16:20

Can't see this class "yith-wcqv-button" after installation

By mat_tor in WordPressBiolife, Feb 10, 2021 at 08:02

- cross-sell products: This is the bug of Woo. We also get this problem on the demo site. So we have to wait for the next updated version of Woo.
- product swatches: Now I see the images are showing: https://prnt.sc/zu8b35.
If you want to move the position of this product, you ...

10

By: yame
14 days ago Feb 17, 2021 at 10:06

How to add mobile menu at bottom, mega menu and the outline feature on photos

By Zaneeq in WordPressKuteShop, Feb 6, 2021 at 22:47

I used to reply to this issue on another ticket. Pls check it.
Thank you!

13

By: yame
13 days ago Feb 19, 2021 at 01:37

Change logo background to black

By Zaneeq in WordPressKuteShop, Feb 16, 2021 at 11:07

Hi, @Zaneeq

DONE. My coder added the css code in Theme Options.
You should take the backup when you update the theme or by any reason you lost the css code, we will not support it the second time
Now pls check your site then let me know

Regards,
Yame

1

By: yame
14 days ago Feb 17, 2021 at 06:58

Issue with installation and editing footer area.

By print4all in WordPressKuteShop, Feb 16, 2021 at 14:36

Hi, @print4all

I still follow your previous ticket: https://support.kutethemes.com/topic/show-topic/75487
I already replied to that ticket. Your site is running with homepage 01.
Pls check then let me know if you still need help

Regards,
Yame

1

By: yame
15 days ago Feb 17, 2021 at 03:07

Issue with installation and editing footer area.

By print4all in WordPressKuteShop, Feb 14, 2021 at 16:52

DONE. I imported quite easily the theme for your site: https://prnt.sc/zsvron
Now it is running with homepage 01. Pls check your site then let me know the result

3

By: yame
15 days ago Feb 17, 2021 at 03:07

Remove gap between logo and header on mobile

By Zaneeq in WordPressKuteShop, Feb 17, 2021 at 13:24

DONE: https://prnt.sc/zymyf4

2

By: yame
13 days ago Feb 18, 2021 at 09:45

ALL slides on product page and shop pages not MOVING AUTOMATICALLY

By Zaneeq in WordPressKuteShop, Feb 16, 2021 at 12:27

Okay I got it. I am checking.
Thank you!

3

By: yame
14 days ago Feb 18, 2021 at 00:53

it is time out by the server

By emirdekoratif in WordPressArmania, Feb 18, 2021 at 08:44

Hi, @emirdekoratif

I don't understand you mean well. However, when I open some products, I don't see the problem: https://prnt.sc/100dqub
Also, if you see any trouble with the error 503 or Request timeout, it means that your hosting is not good. You should contact your hosting manager also to get help

Regards,
Yame

1

By: yame
13 days ago Feb 19, 2021 at 03:10

Problem with the new version

By garfield13 in WordPressBiolife, Feb 18, 2021 at 10:20

Hi, @garfield13

I see that you are using version 2.0.2 of the theme.
The Footer does not display properly and I already configure again for you.
Now pls check again your site, and take the screenshots about the things you want to get help. I will check faster

Regards,
Yame

1

By: yame
13 days ago Feb 19, 2021 at 03:12

Demo Content Installation

By TheBrandGypsy in WordPressBoutique, Feb 16, 2021 at 05:22

You're welcome.

Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/14799139?s_rank=10 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

8

By: yame
12 days ago Feb 19, 2021 at 09:59

Add sidebar on bottom mobile menu

By Zaneeq in WordPressKuteShop, Feb 16, 2021 at 18:50

DONE. Pls check your site

7

By: yame
12 days ago Feb 19, 2021 at 10:01

REMOVE HOVER ZOOM ON ALL PRODUCTS

By Zaneeq in WordPressKuteShop, Feb 16, 2021 at 09:48

This is the video when I test your site on the mobile view: https://www.awesomescreenshot.com/video/2811729 I don't see the effect.
On the desktop view: DONE.
Pls check

3

By: yame
12 days ago Feb 19, 2021 at 09:53

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible