HomeSupport systemWordPressDigitalworld we have an issue with the dropdown ...
  • Customer

    we have an issue with the dropdown filters

    Posted by: AhmadNaserTurnkeySolutionsLLC Jul 23, 2020 at 21:58 (3 year ago)
    we have an issue with the dropdown filters , for example https://nadaalazhar.com/product/%D8%A7%D9%8A%D9%81%D9%88%D9%86-11-256gb-%D8%A7%D9%84%D9%84%D9%88%D9%86-%D8%A7%D8%A8%D9%8A%D8%B6/
  • Customer

    Posted by: yame, Jul 24, 2020 at 07:46 (3 year ago)

    Hi @AhmadNaserTurnkeySolutionsLLC,

    Could you please provide me your admin + FTP account?
    And take the screenshot about the error, then I will help you to check

    Awaiting your reply
    Regards,
    Yame
  • Customer

    Posted by: AhmadNaserTurnkeySolutionsLLC, Jul 26, 2020 at 05:06 (3 year ago)

    ok, attached screenshots
    1err-5f1d0f502b059.PNG
    2rr-5f1d0f502b5b0.PNG
  • Customer

    Posted by: AhmadNaserTurnkeySolutionsLLC, Jul 26, 2020 at 05:07 (3 year ago)

    any dropdown got an issue
    https://nadaalazhar.com/
  • Customer

    Posted by: AhmadNaserTurnkeySolutionsLLC, Jul 26, 2020 at 23:30 (3 year ago)

    Hello any updates? attached is wordpress admin
  • Manager

    Posted by: yame, Jul 27, 2020 at 09:38 (3 year ago)

    I already sent your accounts to my coder and he will check for you.
    I will let you know when he gives me the answer. Thanks for your patience!
  • Manager

    Posted by: yame, Jul 27, 2020 at 10:41 (3 year ago)

    It's done. My coder has fixed it for you.
    Pls check your site again then let me know
    Clear cache to get the good result

    Regards,
  • Customer

    Posted by: AhmadNaserTurnkeySolutionsLLC, Jul 28, 2020 at 04:36 (3 year ago)

    thank you, can you tell us what was the fix? in case we need to use the theme again
  • Customer

    Posted by: AhmadNaserTurnkeySolutionsLLC, Jul 28, 2020 at 04:42 (3 year ago)

    issue remains the same bro, once i click on dropdown i got blank screen as attached in screenshots
    2xcxxx-5f1facb2771a1.PNG
    1xxx-5f1facb2775af.PNG
  • Manager

    Posted by: yame, Jul 28, 2020 at 10:35 (3 year ago)

    We found out that this problem occurred on Chrome only. My coder is checking. I will inform you again later

    Thank you!
  • Manager

    Posted by: yame, Jul 29, 2020 at 01:27 (3 year ago)

    It is because of this plugin: https://prnt.sc/tq8e6w. It overwrote the css of the theme.
    My coder already fixed for you. Please check it again: https://prnt.sc/tq8dsj

    Thank you!

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