HomeSupport systemWordPressVokaVOKA - CANT NOT INSTALL DEMO CONTENT
  • Customer

    VOKA - CANT NOT INSTALL DEMO CONTENT

    Posted by: sonnyh Jul 9, 2020 at 08:16 (3 year ago)
    Why i cant show the demo on my backend?? Please check the attached image

    I just create a new wordpress and follow the step to install the theme.
    img-5f06d24fd9d8f.png
  • Customer

    Posted by: yame, Jul 9, 2020 at 10:31 (3 year ago)

    HI mate,

    We updated the new documentation for this theme.
    So please refer to this one and try again: https://new-voka.kutethemes.net/documentation/docs/theme-installation/import-demo-data/
    If you still cannot install the theme, please provide me your admin + ftp account, I will check and help you

    Regards,
    Yame
  • Customer

    Posted by: sonnyh, Jul 9, 2020 at 11:38 (3 year ago)

    after importing the demo, i cant find anything on the setting -> reading

    Please see the attached img
    img-5f0701a3e66f0.png
  • Customer

    Posted by: sonnyh, Jul 9, 2020 at 12:24 (3 year ago)

    seems there are nothing imported on my site. would you please help asap??? thanks a lot!

    see attached img
    img2-5f070c9443f3c.png
  • Manager

    Posted by: yame, Jul 10, 2020 at 02:59 (3 year ago)

    Hi,

    It seems that you still do not import successfully this theme. Please provide me your admin + ftp account. And let me know the homepage you want, I will check and help you to re-install this theme

    Awaiting your reply ...
  • Customer

    Posted by: sonnyh, Jul 10, 2020 at 03:41 (3 year ago)

    Please find the infomation below

    THanks!!
  • Manager

    Posted by: yame, Jul 10, 2020 at 08:29 (3 year ago)

    I installed the theme for you without any trouble: https://prnt.sc/tf7btj and https://prnt.sc/tf7c6q
    Now your site is running with this homepage: https://prnt.sc/tf7ci0 Youn can change into another one
    Pls check your site again then let me know: https://prnt.sc/tf7d4e

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/voka-fashion-accessories-woocommerce-theme/reviews/22555312 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: sonnyh, Jul 10, 2020 at 08:49 (3 year ago)

    Hi Yame,

    Thank you so much for the help! but may i ask how to install it?? because this domain only for our testing, the theme will installing in to another domain, so im afraid this problem will happen again
  • Manager

    Posted by: yame, Jul 10, 2020 at 09:48 (3 year ago)

    I followed correctly the document I sent you above. I did it without any trouble.
    Don't worry. Pls contact me if you need any help

    Hope that you will spend a little time to rate for me ^^
    Thank you!
  • Customer

    Posted by: sonnyh, Jul 10, 2020 at 10:34 (3 year ago)

    Hi Yame,

    I cant install the demo again, would you please help??
    img3-5f08442d04f4b.png
  • Manager

    Posted by: yame, Jul 13, 2020 at 02:04 (3 year ago)

    It is quite weird. I will try and inform you of the result later.
    Thanks for your patience!
  • Manager

    Posted by: yame, Jul 13, 2020 at 02:13 (3 year ago)

    This is the reason: https://prnt.sc/tglp5g
    You should raise these elements in your hosting to up.
    https://prnt.sc/tglpp3
    https://prnt.sc/tglptt

    Then inform me, I will do it again
  • Customer

    Posted by: sonnyh, Jul 13, 2020 at 04:49 (3 year ago)

    Hi yame,

    The hosting updated the requirement, please see the attached img, and would you please help to install it again?
    -2020-07-13-124832-5f0be7e36bcb6.png
  • Manager

    Posted by: yame, Jul 13, 2020 at 09:59 (3 year ago)

    https://prnt.sc/tgsr8h I don't know why it is loading but then it shows this.
    If you have cPanel account, please provide me. My coder will check for you
  • Customer

    Posted by: sonnyh, Jul 15, 2020 at 05:24 (3 year ago)

    Hi yame,

    I just copy the testing website to the real one, its fine now, thanks for your help!
  • Manager

    Posted by: yame, Jul 15, 2020 at 08:21 (3 year ago)

    Thanks, But I am not able to access your site: https://prnt.sc/ti38d1
    Could you pls check again?
  • Customer

    Posted by: sonnyh, Jul 15, 2020 at 09:31 (3 year ago)

    the login updated.
  • Customer

    Posted by: sonnyh, Jul 15, 2020 at 14:56 (3 year ago)

    Also I would like to know how to setup the multi currency function on the header top??? because i saw the demo is only a simple drop-down menu only.
  • Manager

    Posted by: yame, Jul 16, 2020 at 10:19 (3 year ago)

    I get this one when trying to access your URL: https://prnt.sc/tiv2dq
    If you want to have Multi-Currency, you can use plugin WPML. This is the paid plugin, and the theme supports this also. When you install this, you will get the multi-languages and currencies

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