• Customer

    One page on website loading with 5-7 seconds delay. Please can you advise what I need to do to fix that?

    Posted by: notjustashopper Jun 26, 2020 at 09:01 (3 months ago)
    Hi! We have just gone live with our website, but one of the pages called 'Window Shop' is loading very slowly.
    It is image heavy, but have optimised all the images.
    Please can you guide me on what else I can do to make the page load quicker?

    All the pages load a bit slower than normal. Is there anything wrong I am doing? Please help!


  • Customer

    Posted by: yame, Jun 27, 2020 at 04:27 (3 months ago)


    This is the score when I test your site: https://prnt.sc/t7b267

    It is really quick. So what do you see? Have you tested your site?

  • Customer

    Posted by: notjustashopper, Jun 27, 2020 at 05:40 (3 months ago)

    This is because i put it on Coming Soon mode. The GT Metrix report I ran last showed me a page speed ranking of C. I am attaching the screenshot.
  • Manager

    Posted by: yame, Jun 27, 2020 at 08:24 (3 months ago)

    I don't know at this time, your site is in the Comming soon mode or not, but I still get this score: https://prnt.sc/t7daet
  • Customer

    Posted by: notjustashopper, Jun 27, 2020 at 09:51 (3 months ago)

    Attaching the screenshot of the latest GT Metrix report. From F I have been able to move it to B on Pagespeed, after reading forums etc. How can I improve this further?
  • Manager

    Posted by: yame, Jul 2, 2020 at 02:10 (2 months ago)

    According to these reports, the optimal level is quite good but the time loading is not good. You should use the necessary plugins instead of activating all plugins in your site. Each plugin will need a short time to load. So if you install more plugins, the server processing time will be longer. And, pay attention to plugins about live chat. And use CDN to raise the loading time

  • Customer

    Posted by: notjustashopper, Jul 4, 2020 at 07:40 (2 months ago)

    Thank you so much!
    1. Go Daddy asked me to disable the CDN as my site blanked out completely when I activated that in user settings. After disabling that, it came back up! Is there any other solution for that?
    2. Also, in the Add Expires Headers, I have 7 static components that are either from google fonts or maps. How can I fix them, if at all?
    3. Additionally, in the Waterfall chart on GT MEtrix (attaching for your reference), there are some images thatI have uploaded (not all, but some) that are taking 1.28 to 1.36 seconds to load, also leading to external requests that are being made. All images are not part of this list; how can I fix this?

    Thankyou so much for your help!


  • Manager

    Posted by: yame, Jul 8, 2020 at 17:13 (2 months ago)

    Sorry for the delay. I sent it to my coder and I am also waiting for his feedback. I will inform you when I get the answer.
    Thanks for your patience!
  • Customer

    Posted by: notjustashopper, Jul 15, 2020 at 11:37 (2 months ago)

  • Manager

    Posted by: yame, Jul 17, 2020 at 02:46 (2 months ago)

    You can enable the Lazy load mode. Your hosting is quite bad so that we can update the plugin for you.
    You should remove the file Maintain in wp folder. Or provide me your FTP/cPanel account, my coder will check again for you
  • Customer

    Posted by: notjustashopper, Jul 17, 2020 at 11:03 (2 months ago)

    Sending my FTP details.
    You mention hosting is bad. Which one would you recommend? I am currently with GoDaddy.
    Please advise.

  • Manager

    Posted by: yame, Jul 21, 2020 at 01:04 (2 months ago)

    I sent your account to my coder. He will check again and I will let you know the result later
    Thanks for your patience!
  • Manager

    Posted by: yame, Jul 21, 2020 at 02:39 (2 months ago)

    It's done for you. My coder said that just need to enable the lazy load
    Pls check again then let me know the result


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