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related products

By GiancarloB1 in WordPressArmania, Feb 16, 2021 at 19:08

DONE. Pls check your site

6

By: yame
12 days ago Feb 19, 2021 at 09:50

Unable to make changes to site theme

By kashanirod in WordPressBoutique, Feb 18, 2021 at 17:40

Hi, @kashanirod

Currently, I see that your site is getting your logo: https://prnt.sc/100mg6h
And I try to change the menu: https://prnt.sc/100mgi5, I still see it works: https://prnt.sc/100mgxg
So please check again and take the screenshots if the issues still persist. I will check again for you

Regards,
Yame

1

By: yame
12 days ago Feb 19, 2021 at 08:53

Add text block in WP bakery builder on the footer

By Zaneeq in WordPressKuteShop, Feb 18, 2021 at 20:05

You have to divide this block into 3 parts like this: https://prnt.sc/100kx7i
Then you can add more shortcode

Regards,
Yame

1

By: yame
12 days ago Feb 19, 2021 at 08:05

cant find note optionfot this them

By 3DKD in WordPressTechOne, Feb 19, 2021 at 00:17

Hi, @3DKD

You are using Footer builder 10. So please go here to edit this footer: https://prnt.sc/100e70w
If you need any help, please let me know

Regards,
Yame

1

By: yame
13 days ago Feb 19, 2021 at 03:30

Remove page to top scroll button on all pages of the whole website

By Zaneeq in WordPressKuteShop, Feb 18, 2021 at 20:09

Hi,

DONE.
Pls check your site then let me know

3

By: yame
12 days ago Feb 20, 2021 at 00:58

How to add mobile menu at bottom, mega menu and the outline feature on photos

By sdamcan000 in WordPressKuteShop, Feb 15, 2021 at 11:24

DONE: https://prnt.sc/100ps8l
You can refer to this document to understand how it works: https://new-kuteshop.kute-themes.net/documentation/docs/faqs/3-revolution-slider-images-do-not-show/

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/13012521?s_rank=1 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so ...

6

By: yame
12 days ago Feb 19, 2021 at 10:30

menu is not sticky

By Tsuf in WordPressBoutique, Feb 19, 2021 at 09:55

Hi, @Tsuf

I still see the sticky menu here: https://prnt.sc/100q06w
Could you pls check your site again?

Regards,
Yame

1

By: yame
12 days ago Feb 19, 2021 at 10:36

Issue with Site

By meetferoz in WordPressOcolus, Feb 7, 2021 at 04:38

DONE. My coder added CSS code in Theme Options, line: 1-14. You should take the backup for this code when you update the theme

Pls check then let me know

9

By: yame
9 days ago Feb 22, 2021 at 07:28

Center and move elements on products

By Zaneeq in WordPressKuteShop, Feb 19, 2021 at 12:49

Hi, @Zaneeq

When we build the theme, we have to design and style the appearance as the default design we have.
You changed a lot of default designs. That should be the job of customizing but we did all free for you.
Now when you want the theme to be the same ...

1

By: yame
11 days ago Feb 20, 2021 at 08:02

Logo and Main Color 1

By roro111 in WordPressEliah, Feb 10, 2021 at 05:17

This one: https://prnt.sc/103hehb => DONE
This one: https://prnt.sc/103hf2j => My coder checked but he did not see the same with yours: https://prnt.sc/103hfnx

Pls check again then let me know

17

By: yame
9 days ago Feb 22, 2021 at 07:37

New Categories and products not applied

By mangadroid in WordPressEcotech, Feb 5, 2021 at 20:25

Hi,

I found this ticket was closed by you.
Did you manage all problems?

I still would like to give you the feedback from my coder:

2. You can check Mailchimp here: https://mailchimp.com/
3. You can check all emails by the email you settings in that Contact Form: https://mailchimp.com/
The default is: site_admin_email ...

13

By: yame
9 days ago Feb 22, 2021 at 07:19

Remove the send to friend and print buttons on product pages.

By Zaneeq in WordPressKuteShop, Feb 18, 2021 at 19:59

DONE

3

By: yame
9 days ago Feb 22, 2021 at 09:29

Can't edit pages in wp bakery (Turan Theme)

By mantramediagroup in WordPressTuran, Feb 22, 2021 at 05:56

DONE. You should disable this mode: https://prnt.sc/103kkvs
Your hosting is quite low, the post_max_size is low. So you have to disable this mode to reduce capacity. It will load

Pls check your site then let me know

If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/21086670?s_rank=1 ...

2

By: yame
9 days ago Feb 22, 2021 at 09:33

Need PSD files for this theme

By infozzle in WordPressBiolife, Feb 22, 2021 at 08:00

I've sent you the PSD file in this ticket: https://support.kutethemes.com/topic/show-topic/75739

Pls check then let me know

Regards,
Yame

1

By: yame
9 days ago Feb 22, 2021 at 10:25

psd files for biolife theme

By infozzle in WordPressBiolife, Feb 20, 2021 at 11:17

I've sent you an email. Pls check it and let me know if you do not receive my email.
Thank you!

3

By: yame
9 days ago Feb 22, 2021 at 10:24

About update WPBakery Page Builder

By Krisatomem in WordPressKuteShop, Dec 29, 2020 at 10:15

The plugin is in the latest version now: https://prnt.sc/104n7hp
Pls check your site then let me know

4

By: yame
8 days ago Feb 23, 2021 at 09:45

incomplete files

By MMAace in WordPressArmania, Feb 22, 2021 at 16:19

Hi, @MMAace

I already replied to this ticket: https://support.kutethemes.com/topic/show-topic/75746
Don't you check it?
I read the message from your ticket, I guess that you still do not install the theme properly.
The files on Themeforest is completed. We also can help you to install this theme.
So, pls let me know. You can provide ...

1

By: yame
8 days ago Feb 23, 2021 at 10:05

incomplete files

By MMAace in WordPressArmania, Feb 22, 2021 at 16:19

Hi, @MMAace

I already replied to this ticket: https://support.kutethemes.com/topic/show-topic/75746
Don't you check it?
I read the message from your ticket, I guess that you still do not install the theme properly.
The files on Themeforest is completed. We also can help you to install this theme.
So, pls let me know. You can provide ...

2

By: yame
8 days ago Feb 23, 2021 at 10:05

Licence

By codeingenia in WordPressKuteShop, Feb 23, 2021 at 08:07

Hi, @codeingenia

As the rule, we will just support only one domain for a client.
As I see, your registered domain is musicanova.org. So when you want to change to another domain, pls make sure that the old one will not work with the theme. And we will just support the ...

1

By: yame
8 days ago Feb 23, 2021 at 09:49

Ovic Toolkit Plugin issue

By ceausorin in WordPressBiolife, Feb 22, 2021 at 19:03

Okay, no problem. So if you don't have any questions, may I close this ticket?
Please submit a new one then provide me your admin account, I will check for you

Regards,
Yame

3

By: yame
8 days ago Feb 23, 2021 at 10:02

How do I edit the menu/mega menu underneath site logo?

By lsc_marketing in WordPressMoozo, Feb 22, 2021 at 16:44

It's so great.
So do you need any help? Is the theme easy to use? Just let me know if you get any difficulty. I will check for you

8

By: yame
8 days ago Feb 24, 2021 at 03:49

the product not appear after install the demo also some demo not appear

By ayman_ala in WordPressKuteShop, Feb 23, 2021 at 05:43

Oh I got it.
So I will close this ticket. If you need help, please submit a new one and provide me your correct accounts. I will check for you

Best regards,
Yame

3

By: yame
8 days ago Feb 24, 2021 at 00:53

Graphical problem with About Us page on mobile

By bouker2 in WordPressBiolife, Feb 22, 2021 at 17:54

My coder also checked again this.
He also said that this is the on the mobile view, the below section is the image, so the text must overwrite.
On your site, you can replace to your own content, and you also can use the blurred images or remove images for ...

3

By: yame
7 days ago Feb 24, 2021 at 07:39

How can I make the sold by say Vendor Name instead of the person who posted the item?

By nkhodanian in WordPressArmania, Feb 17, 2021 at 04:17

My coder has fixed this for you.
He used the child theme, customized CSS code in the file functions.php.
And he would like to note that when using the Child theme, so all CSS codes you added in the customizer will not work anymore: https://prnt.sc/105b1ri,
so he copied all these CSS code into ...

6

By: yame
8 days ago Feb 24, 2021 at 04:07

wpml issue

By nutritionsgalaxy in WordPressEcotech, Feb 21, 2021 at 21:58

This is the reason: https://prnt.sc/106ci3s
You should raise the max post size up to satisfy this requirement: https://prnt.sc/106cjap then it will work

Regards,

4

By: yame
6 days ago Feb 25, 2021 at 08:43

Refund needed asap

By marcoregroup in WordPressWorldmart, Feb 24, 2021 at 08:24

So please help me to submit a new ticket on Envato and write the clear reason. They will check for you.
Thank you!

3

By: yame
6 days ago Feb 25, 2021 at 07:40

problem with mega menu

By creoadv in WordPressBiolife, Feb 25, 2021 at 10:59

Hi, @creoadv

DONE: https://prnt.sc/1079pwh
You should set here also: https://prnt.sc/1079qay
Pls check your site then let me know

If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 then rate me a good review + 5 stars, please? It's really very worth with me.

Thank you very much!
Best ...

1

By: yame
6 days ago Feb 26, 2021 at 04:03

Revolution sliders are not showing up

By vannguyen20 in WordPressEliah, Feb 26, 2021 at 13:52

Hi, @vannguyen20

Please refer to this documentation: https://eliah.kute-themes.net/documentation/docs/faqs/5-revolution-slider-image-does-not-display/
If it still does not show, please provide me your admin account. I will help you to check

Regards,
Yame

1

By: yame
5 days ago Feb 27, 2021 at 02:09

Header Language doesn't have options

By drilippi in WordPressEliah, Feb 17, 2021 at 14:41

Thank you!
I install the translation plugin for you: Loco.
So please go to Loco > Themes > Eliah then translate the text: https://prnt.sc/1080ujy
Pls check then let me know

5

By: yame
5 days ago Feb 27, 2021 at 01:53

I cannot use wordpress Custom CSS

By drilippi in WordPressEliah, Feb 12, 2021 at 17:56

I have checked again and it still works. I don't see the same problem so we don't know how to fix it. :(

11

By: yame
4 days ago Feb 27, 2021 at 09:47

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