52 topics
TOPIC POSTS LAST POSTER
Activation theme

By rastishka96 in WordPressBiolife, Apr 20, 2021 at 08:24

Hi rastishka96
You can do from dashboard then click on Activate theme button>>input your purchase codes follow intructions. I have checked your site and found that it's activated. Please connect to me when you have any questions.

Thanks

1

By: Maason
19 hours ago Apr 20, 2021 at 09:20

Problem with the new version

By garfield13 in WordPressBiolife, Feb 18, 2021 at 10:20

Hi, @garfield13

I see that you are using version 2.0.2 of the theme.
The Footer does not display properly and I already configure again for you.
Now pls check again your site, and take the screenshots about the things you want to get help. I will check faster

Regards,
Yame

1

By: yame
2 months ago Feb 19, 2021 at 03:12

Need PSD files for this theme

By infozzle in WordPressBiolife, Feb 22, 2021 at 08:00

I've sent you the PSD file in this ticket: https://support.kutethemes.com/topic/show-topic/75739

Pls check then let me know

Regards,
Yame

1

By: yame
a month ago Feb 22, 2021 at 10:25

psd files for biolife theme

By infozzle in WordPressBiolife, Feb 20, 2021 at 11:17

I've sent you an email. Pls check it and let me know if you do not receive my email.
Thank you!

3

By: yame
a month ago Feb 22, 2021 at 10:24

various problem

By c4web in WordPressBiolife, Feb 19, 2021 at 17:42

Now I see your logo is displaying properly: https://prnt.sc/10fqh1v
It seems that you found the solution. So do you need to get any help on this ticket? Just let me know then I will check for you

If you are satisfied with this support, hope that you will spend a little time ...

3

By: yame
a month ago Mar 8, 2021 at 02:12

Cart and Wishlist not displayed correctly

By ceausorin in WordPressBiolife, Mar 7, 2021 at 11:33

Thank you.

I've checked your site. You are using the version of WPBakery template to build the theme (1.x)
And the screenshot you took is from the demo theme that uses the Elementor template to build (2.x)

On the lower version of the theme, we do not have these icons on the ...

3

By: yame
a month ago Mar 9, 2021 at 07:23

woocommerce and WPML issue

By Noldastudio in WordPressBiolife, Mar 8, 2021 at 20:39

Now I get the feedback:

1. It seems that you still do not use the WPML plugin with SEO plugin. He says that you should check again if you still do not translate your back end in your language you use or not. The reason is also because of the plugin ...

2

By: yame
a month ago Mar 12, 2021 at 09:41

WP Bakery plugin missing, URGENT!

By vipulpore in WordPressBiolife, Mar 7, 2021 at 07:24

DONE. Now your site is working with the WPBakery template. And it is running Home 01.
If you want to change to another homepage, pls change here: https://prnt.sc/10grtc5
All demos are there.

Pls check your site then let me know
If you are satisfied with this support, hope that you will spend a little ...

6

By: yame
a month ago Mar 9, 2021 at 07:05

Demo pages and data NOT importing. Need Demo 18

By HuardTech in WordPressBiolife, Jan 11, 2021 at 22:41

1. Remove the grey background:
You can modify here: https://prnt.sc/10nyzcq
The background-color: #888, you can replace by the color you want. Or you can add the css in Theme Options.

2. Translate:
You can translate in WPML > Themes. Please search each of text:
https://prnt.sc/10nz4vt
https://prnt.sc/10nz5mu

3. Please refer to this document to understand ...

36

By: yame
a month ago Mar 17, 2021 at 09:13

Problems with Header and Footer customization & editing Shop page

By fostock in WordPressBiolife, Mar 13, 2021 at 10:21

Hi, @fostock

Thanks for contacting the support service. I would like to give you the exact answer to your questions:

Problem 1:
- You are using the template of Elementor for this theme so the settings have some difference.
About the sticky > header, yes, you can set up this section in Theme ...

1

By: yame
a month ago Mar 15, 2021 at 04:22

removing reigstered subdomain and trying to register main domain

By Noldastudio in WordPressBiolife, Mar 14, 2021 at 11:50

Hi, @Noldastudio

I've updated again for you.
Pls check again

Regards,
Yame

1

By: yame
a month ago Mar 15, 2021 at 07:32

product issue

By Noldastudio in WordPressBiolife, Mar 15, 2021 at 17:00

Hi, @Noldastudio

Now it is showing properly: https://prnt.sc/10onov1
Pls check again then let me know

Regards,
Yame

1

By: yame
a month ago Mar 18, 2021 at 02:23

Problem with WPML

By skarem100 in WordPressBiolife, Mar 6, 2021 at 20:29

Yes, my coder checked your site and he gave the feedback:
When we click on the Configure button of plugin WPML Multilingual CMS, it says that we are not allowed to access it.
This is not related to the theme. Because when we activated the default theme, we also get this ...

5

By: yame
a month ago Mar 16, 2021 at 09:01

How to utilize demo modules?

By fostock in WordPressBiolife, Mar 15, 2021 at 14:34

Ah. Even on the product page, you are selecting the full layout for this page, so pls select the Right or Left sidebar: https://prnt.sc/10nqmhe
Then you will see the sidebar layout used for this page: https://prnt.sc/10nqnif
Then go to WIdgets to edit this widget: https://prnt.sc/10nqnzb

Regards,

4

By: yame
a month ago Mar 17, 2021 at 03:34

problem with mega menu

By creoadv in WordPressBiolife, Feb 25, 2021 at 10:59

You're welcome.
Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

8

By: yame
a month ago Mar 18, 2021 at 02:35

Remove label NEW from product

By creoadv in WordPressBiolife, Mar 17, 2021 at 09:27

Hi, @creoadv

You can set this Products Newness = 0: https://prnt.sc/10oo6aq then the label will disappear.

Regards,
Yame

1

By: yame
a month ago Mar 18, 2021 at 02:47

Currency setting & order tracking into my account page menu

By fostock in WordPressBiolife, Mar 16, 2021 at 16:34

1. The Demo language is the section to show the boxes of Currency and Language.
It will not effect when you want to use the plugin WPML later.

2. You can build anything you want. Because in the default template of Woo, there is no this section.
You can filter to this hook ...

4

By: yame
a month ago Mar 19, 2021 at 04:33

Biolife theme - can not translate pop-up (added product

By crossera in WordPressBiolife, Mar 15, 2021 at 09:27

Now you can translate in LOCO > Themes: https://prnt.sc/10pk4wx
Pls check again then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank ...

5

By: yame
a month ago Mar 19, 2021 at 03:50

footer

By yalia in WordPressBiolife, Mar 18, 2021 at 03:54

So I will close this ticket if your issues were solved.
Please submit a new one when you want to get help. I also hope that you will rate for me.

Thank you so much!
Best regards,
Yame

6

By: yame
30 days ago Mar 22, 2021 at 02:32

Logotype

By yalia in WordPressBiolife, Mar 15, 2021 at 06:52

In order to update to the new version of the theme, please make sure that you still do not have any changes or customization in the main theme.
In case you have the own changes, please take the backup or move all to the Child theme.

Then, follow these steps:
1. Activate the ...

6

By: yame
30 days ago Mar 22, 2021 at 02:56

problems with grid view

By c4web in WordPressBiolife, Mar 24, 2021 at 15:00

My coder just said that he fixed it for you. I think there was an error in the code so he fixed it directly. Don't worry when you update the theme in the future.

If you are satisfied with this support, hope that you will spend a little time and go ...

7

By: yame
22 days ago Mar 29, 2021 at 10:26

Slider under menu also on mobile?

By LucaPuggioniWebDesign in WordPressBiolife, Apr 6, 2021 at 08:53

You're welcome.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

5

By: yame
12 days ago Apr 8, 2021 at 06:50

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible